Petrol Ofisi (A Vitol Group company)
Libadiye Caddesi 82F,
Istanbul, 34700,
Turkey
Istanbul, 34700,
Turkey
90 216 275 30 00
Oil, Gas and Chemicals
Petrol Ofisi (A Vitol Group company) Technographics
Petrol Ofisi (A Vitol Group company) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Petrol Ofisi (A Vitol Group company) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1020 Petrol Ofisi (A Vitol Group company) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Petrol Ofisi (A Vitol Group company) has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, QSoft Poll Bot for Survey and Questionnaire in 2022, QSoft Zozi RPA for Robotic Process Automation in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Petrol Ofisi (A Vitol Group company) is running and its propensity to invest more and deepen its relationship with SAP , QSoft Bilisim , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Petrol Ofisi (A Vitol Group company) revenues, which have grown to $6.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Petrol Ofisi (A Vitol Group company) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Petrol Ofisi (A Vitol Group company) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Petrol Ofisi implemented SAP S/4 HANA as its ERP Financial system. The SAP S/4 HANA deployment was positioned to centralize corporate finance and accounting activities for Petrol Ofisi within Turkey, addressing general ledger consolidation and statutory financial reporting requirements at the enterprise level.
The implementation established SAP S/4 HANA on the SAP HANA platform and configured core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, asset accounting, and financial close workflows, leveraging native S/4 HANA finance functionality and in-memory processing for transactional and reporting workloads. Governance and rollout workstreams emphasized financial master data standardization, chart of accounts design, period close controls, and role based process orchestration across accounting, controlling, and treasury functions to operationalize standardized financial processes and support centralized transaction processing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QSoft Bilisim | Legacy | QSoft Poll Bot | Survey and Questionnaire | Collaboration | n/a | 2022 | 2022 |
In 2022, Petrol Ofisi (A Vitol Group company) implemented QSoft Poll Bot as part of its customer-facing digital channels in Turkey. The implementation was delivered by QSoft Bilisim using a WhatsApp conversational interface, publicly referenced as the Lubi digital assistant, and positioned within Petrol Ofisi CRM and digital engagement workflows.
The QSoft Poll Bot deployment combined Survey and Questionnaire capabilities with conversational product guidance, supporting lubricant and product selection, delivery of technical datasheets, and discovery of nearby service points. Configuration focused on conversational flows and question branching consistent with Survey and Questionnaire functionality, enabling guided recommendation dialogs and short-form polling to capture customer preferences and service intent.
Integration scope included the WhatsApp messaging channel and Petrol Ofisi customer-facing CRM and digital channels, enabling customers to initiate conversations from public channels and receive structured survey interactions. Operational coverage was concentrated in Turkey and targeted customer service and sales support functions, linking conversational outputs to downstream service point lookup and product information delivery.
Governance and rollout were organized around Petrol Ofisi digital and CRM teams working with QSoft Bilisim to define conversational content, survey logic, and operational handoffs. The implementation emphasized content governance for technical datasheets and scripted selection flows, and process alignment between conversational touchpoints and customer service workflows to ensure consistent product guidance and service point resolution.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QSoft Bilisim | Legacy | QSoft Zozi RPA | Robotic Process Automation | PaaS | n/a | 2024 | 2024 |
In 2024, Petrol Ofisi (A Vitol Group company) implemented QSoft Zozi RPA as part of a Robotic Process Automation deployment to support the Lubi WhatsApp digital assistant. The Lubi assistant automates lubricant product selection, supplies technical sheets, and locates service points for customers across Turkey, registering roughly 6,000 user requests in seven months and demonstrating rapid adoption for customer engagement and sales operations.
QSoft Zozi RPA is configured to orchestrate routine backend processes that enable the conversational front end. The implementation centralizes catalog retrieval, assembles product and technical sheet payloads, and executes location lookups, automating query handling, content assembly, and response delivery to WhatsApp templates.
The technical architecture links the WhatsApp customer channel to automated RPA flows and product information sources, enabling near real time responses without naming specific backend systems. Operational coverage focuses on customer experience and sales operations in Turkey, supporting thousands of requests and continuous conversational handling across service point discovery and product recommendation scenarios.
Governance includes content and intent management workflows, handoff rules for escalation to human agents, and operational monitoring to manage high request volumes. The use of QSoft Zozi RPA with the Lubi assistant reflects a targeted Robotic Process Automation pattern for automating lookup, retrieval, and catalog delivery tasks that underpin digital customer interactions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Petrol Ofisi (A Vitol Group company)
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Petrol Ofisi (A Vitol Group company) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Petrol Ofisi (A Vitol Group company) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Petrol Ofisi (A Vitol Group company) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Petrol Ofisi (A Vitol Group company) Technographics
Petrol Ofisi (A Vitol Group company) is a Oil, Gas and Chemicals organization based in Turkey,
with around 1020 employees and annual revenues of $6.02 billion.
Petrol Ofisi (A Vitol Group company) operates a diverse technology stack with applications such as
SAP S/4 HANA, QSoft Poll Bot and QSoft Zozi RPA,
covering areas like ERP Financial, Survey and Questionnaire and Robotic Process Automation.
Petrol Ofisi (A Vitol Group company) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and QSoft Bilisim.
Petrol Ofisi (A Vitol Group company) recently adopted applications including
QSoft Zozi RPA in 2024, QSoft Poll Bot in 2022 and SAP S/4 HANA in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Petrol Ofisi (A Vitol Group company)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Petrol Ofisi (A Vitol Group company)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Petrol Ofisi (A Vitol Group company) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.