Oakville, L6K 3V7, ON,
Canada
Pets Plus Us Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pets Plus Us and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Pets Plus Us employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pets Plus Us has purchased the following applications: Aquarium Platform for Insurance ERP in 2019, Microsoft 365 for Collaboration in 2016, CallRail Call Tracking for Call Tracking and Recording in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pets Plus Us is running and its propensity to invest more and deepen its relationship with Aquarium Software , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pets Plus Us revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pets Plus Us intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aquarium Software | Legacy | Aquarium Platform | Insurance ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Pets Plus Us implemented Aquarium Platform as its Insurance ERP under a novel transactional commercial arrangement that required only a modest initial financial commitment. The contractual model reduced upfront capital exposure while provisioning the Aquarium Platform to support core insurance operations for the insurer.
The Aquarium Platform deployment was configured to deliver product underwriting, policy administration, billing and finance, and claims processing, implementing modular policy lifecycle capabilities and workflow automation consistent with Insurance ERP functional patterns. Aquarium Platform provided centralized policy data, automated policy servicing workflows, invoicing and receivables support, and claims adjudication modules to unify the insurer's operational functions.
Operational coverage focused on Pets Plus Us business functions in Canada, spanning underwriting, policy servicing, billing operations and claims handling across the company. Governance and rollout followed a staged adoption aligned to the transactional contract terms, and Aquarium secured a five year deal with RSA for its next generation pet insurance technology platform, signaling multi year commercial commitment to Aquarium’s architecture and product roadmap.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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