Dublin, D04 K7N3,
Ireland
Pfizer Ireland Technographics
Pfizer Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pfizer Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Pfizer Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pfizer Ireland has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP S/4 HANA Credit Management (FIN-FSCM-CR) for Credit Union Management in 2023, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pfizer Ireland is running and its propensity to invest more and deepen its relationship with SAP , GE Digital , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pfizer Ireland revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pfizer Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pfizer Ireland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Pfizer Ireland implemented SAP ERP ECC 6.0 to establish a core ERP Financial platform. SAP ERP ECC 6.0 was positioned as the enterprise backbone to support finance processes while also enabling manufacturing, quality and supply chain operations across sites including Grange Castle Dublin.
The deployment included configuration and extensions for SAP QM, PP and WM modules, and adoption of SAP Fiori for transactional access and user experience. Functional capabilities implemented included master data management for materials, bill of materials and routings, MRP controller and storage type configuration, quality inventory movements such as returns and destruction, serialization support, and workflow-driven data approval for continuous improvement requests.
Integrations and operational coverage focused on SAP IDOC and file interfaces and synchronization with other databases and APO master data to support New Product Introduction workflows. The SAP ERP ECC 6.0 implementation supported Intercompany Operations in the Logistics Center, manufacturing suites, NPI teams, and collaboration with cross functional groups including Integration, Data, BI and Serialization teams, with reporting consumption through SAP and BI BOBJ tools.
Governance centered on master data stewardship, SOP and work instruction maintenance, change management workflows and quality system controls to ensure compliance with EU GxP and inspection readiness. Testing disciplines included unit, cycle and integration testing, and operational ownership was assigned to maintain continuity of supply, preserve data accuracy and uphold site inspection preparedness.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Credit Management (FIN-FSCM-CR) | Credit Union Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Pfizer Ireland implemented SAP S/4 HANA Credit Management (FIN-FSCM-CR) within its Credit Union Management footprint to centralize credit decisioning and collections controls across shared services. The deployment was positioned against Order to Cash operations managed from Dublin, with operational coverage extending across Spain, France, Morocco, Saudi Arabia, Egypt, Tunisia, Norway, and Austria, and explicit AR accounting responsibility retained for the Norwegian and Austrian markets.
The SAP S/4 HANA Credit Management (FIN-FSCM-CR) implementation focused on standard credit management capabilities, including credit limit orchestration, risk evaluation workflows, account hold and release logic, and collections worklists integrated into O2C processing. Configuration work included scripting and automated data extraction to populate dashboards and pivot tables, and the team layered market-specific automations and document generation to support local dispute and collections workflows.
Integrations were centered on core SAP finance and order-to-cash touchpoints, with direct linkage to accounts receivable, general ledger reconciliation, dispute management, and procurement communication channels where applicable. The program included resolution of S4 issues surfaced during cutover activities, SAP scripting to improve reporting, and automated email handoffs to S2P for commission-related workflows in specific markets.
Governance and process changes were driven by the Shared Services Senior Order to Cash Analyst, who organized workload across markets, created a centralized contact file for business partner accounts, and coached cross-border teams in dispute reporting and SAP credit management usage. The governance posture extended to SOX controls and audit readiness, with the analyst serving as main external audit contact for Norway and Austria and performing GL reconciliations for Italy.
Operational outcomes called out in the implementation narrative are explicit, including an 85 percent reduction in processing time for the Saudi commission process through automation, a 77 percent reduction in document preparation time for the Spanish market, a 52 percent reduction in disputed amounts in Spain, and a 70 percent reduction in reporting time through SAP scripting and automated extraction. The implementation therefore combined SAP S/4 HANA Credit Management capabilities with targeted automations and governance redesign to strengthen collections, compliance, and market-specific order-to-cash operations.
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Manufacturing ERP | ERP Services and Operations |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Pfizer Ireland implemented Workplace by Facebook as a Collaboration solution. The deployment is documented on Pfizer Ireland’s corporate website, indicating Workplace by Facebook is part of the company’s collaboration tooling footprint and is publicly referenced in their digital environment.
Workplace by Facebook, a cloud-delivered Collaboration application, was configured to support employee networks through community groups, enterprise social feed, real-time chat, and file sharing with administrative controls. The configuration emphasizes departmental and cross-functional communities, knowledge sharing workflows, and content moderation capabilities consistent with Collaboration category expectations.
Operational governance for Workplace by Facebook at Pfizer Ireland centers on role-based administrative controls, group moderation, and communication policies to manage internal use across corporate communications, human resources, and functional teams. The implementation narrative positions Pfizer Ireland Workplace by Facebook Collaboration as an enterprise internal communications and engagement platform referenced on the company website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pfizer Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pfizer Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||