Algona, 50511, IA,
United States
Pharmacists Mutual Insurance Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pharmacists Mutual Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Pharmacists Mutual Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pharmacists Mutual Insurance Company has purchased the following applications: IBM AS/400 for ERP Financial in 2012, DXC Assure Claims for Insurance Claims Management in 2013, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pharmacists Mutual Insurance Company is running and its propensity to invest more and deepen its relationship with IBM , DXC Technology , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pharmacists Mutual Insurance Company revenues, which have grown to $147.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pharmacists Mutual Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Pharmacists Mutual Insurance Company deployed IBM AS/400 to support core ERP Financial operations. The project established an IBM AS/400 iSeries environment as the primary processing platform for insurance accounting and transactional workflows, with application logic implemented in COBOL and RPG.
The implementation delivered ERP Financial capabilities oriented to insurer accounting needs, including general ledger processing, accounts payable and receivable workflows, premium billing and policy accounting functions implemented as COBOL and RPG programs. Batch processing, scheduled job orchestration, and report generation were central functional elements, with custom business logic encoded in RPG and COBOL modules to reflect insurer billing and accounting rules.
Architecturally the solution was an on-premise AS/400 deployment, with system administration and backup responsibilities handled by a backup systems programmer. The environment emphasized stable iSeries operations, database file management and nightly batch windows to reconcile financial transactions and produce accounting outputs for finance teams.
Operational governance centered on code maintenance and change control for COBOL and RPG artifacts, scheduled maintenance and backup procedures, and systems programming tasks to preserve availability and data integrity. Ongoing responsibilities included application maintenance, backup and recovery operations, and administering batch processing schedules to sustain ERP Financial functions across the finance and IT operations of Pharmacists Mutual Insurance Company.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DXC Technology | Legacy | DXC Assure Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Pharmacists Mutual Insurance Company implemented DXC Assure Claims, a DXC Technology application in the Insurance Claims Management category, as part of a focused program to standardize claims processing. The implementation timeline aligns with program management activity from September 2012 to April 2013, and the engagement emphasized operationalizing a Java-based claims platform for the insurer's claims organization.
The deployment of DXC Assure Claims centered on configuring core claims workflows typical of Insurance Claims Management systems, including claims intake, adjudication, and workflow orchestration, with attention to rules configuration and document handling. Implementation work included configuring the Java version of CSC's Point platform components to serve as the claims engine and workflow layer, with DXC Assure Claims deployed as the application fronting those components.
Integrations focused on embedding the DXC Assure Claims application into the insurer's application stack, leveraging the Java-based Point platform to mediate processing logic and transaction orchestration. The operational scope covered Pharmacists Mutual Insurance Company claims operations in the United States, with technical ownership coordinated between the insurer and DXC Technology resources.
Program governance was executed through a dedicated program manager role, documented as an implementation consultant engagement running from September 2012 to April 2013, which managed configuration, testing, and knowledge transfer activities. Rollout activities emphasized staged configuration and validation of claims workflows, with formal handoff to internal claims operations upon completion of implementation tasks.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Pharmacists Mutual Insurance Company implemented Zoom. Pharmacists Mutual Insurance Company deployed Zoom as an Audio Video and Web Conferencing solution and embedded Zoom functionality on its public website to enable external customer meetings and web based engagement.
The deployment leveraged standard conferencing capabilities including scheduled and ad hoc video meetings, webinar style presentations, screen sharing, chat and cloud recording. The Zoom deployment was configured with centralized administration and meeting security controls and integrated with the corporate website to provide client meeting links and embedded join flows. Operational scope covers internal collaboration and external customer interactions across corporate communications and client service workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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