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Pharmacists Mutual Insurance Company Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM AS/400 ERP Financial ERP Financial Management n/a 2012 2012
In 2012, Pharmacists Mutual Insurance Company deployed IBM AS/400 to support core ERP Financial operations. The project established an IBM AS/400 iSeries environment as the primary processing platform for insurance accounting and transactional workflows, with application logic implemented in COBOL and RPG. The implementation delivered ERP Financial capabilities oriented to insurer accounting needs, including general ledger processing, accounts payable and receivable workflows, premium billing and policy accounting functions implemented as COBOL and RPG programs. Batch processing, scheduled job orchestration, and report generation were central functional elements, with custom business logic encoded in RPG and COBOL modules to reflect insurer billing and accounting rules. Architecturally the solution was an on-premise AS/400 deployment, with system administration and backup responsibilities handled by a backup systems programmer. The environment emphasized stable iSeries operations, database file management and nightly batch windows to reconcile financial transactions and produce accounting outputs for finance teams. Operational governance centered on code maintenance and change control for COBOL and RPG artifacts, scheduled maintenance and backup procedures, and systems programming tasks to preserve availability and data integrity. Ongoing responsibilities included application maintenance, backup and recovery operations, and administering batch processing schedules to sustain ERP Financial functions across the finance and IT operations of Pharmacists Mutual Insurance Company.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DXC Technology Legacy DXC Assure Claims Insurance Claims Management ERP Services and Operations n/a 2013 2013
In 2013 Pharmacists Mutual Insurance Company implemented DXC Assure Claims, a DXC Technology application in the Insurance Claims Management category, as part of a focused program to standardize claims processing. The implementation timeline aligns with program management activity from September 2012 to April 2013, and the engagement emphasized operationalizing a Java-based claims platform for the insurer's claims organization. The deployment of DXC Assure Claims centered on configuring core claims workflows typical of Insurance Claims Management systems, including claims intake, adjudication, and workflow orchestration, with attention to rules configuration and document handling. Implementation work included configuring the Java version of CSC's Point platform components to serve as the claims engine and workflow layer, with DXC Assure Claims deployed as the application fronting those components. Integrations focused on embedding the DXC Assure Claims application into the insurer's application stack, leveraging the Java-based Point platform to mediate processing logic and transaction orchestration. The operational scope covered Pharmacists Mutual Insurance Company claims operations in the United States, with technical ownership coordinated between the insurer and DXC Technology resources. Program governance was executed through a dedicated program manager role, documented as an implementation consultant engagement running from September 2012 to April 2013, which managed configuration, testing, and knowledge transfer activities. Rollout activities emphasized staged configuration and validation of claims workflows, with formal handoff to internal claims operations upon completion of implementation tasks.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Pharmacists Mutual Insurance Company implemented Zoom. Pharmacists Mutual Insurance Company deployed Zoom as an Audio Video and Web Conferencing solution and embedded Zoom functionality on its public website to enable external customer meetings and web based engagement. The deployment leveraged standard conferencing capabilities including scheduled and ad hoc video meetings, webinar style presentations, screen sharing, chat and cloud recording. The Zoom deployment was configured with centralized administration and meeting security controls and integrated with the corporate website to provide client meeting links and embedded join flows. Operational scope covers internal collaboration and external customer interactions across corporate communications and client service workflows.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2018 2018
CRM CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Pharmacists Mutual Insurance Company
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pharmacists Mutual Insurance Company Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pharmacists Mutual Insurance Company Technographics

Pharmacists Mutual Insurance Company is a Insurance organization based in United States, with around 300 employees and annual revenues of $147.0 million.

Pharmacists Mutual Insurance Company operates a diverse technology stack with applications such as IBM AS/400, DXC Assure Claims and Zoom, covering areas like ERP Financial, Insurance Claims Management and Audio Video and Web Conferencing.

Pharmacists Mutual Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBM, DXC Technology and Zoom Video Communications.

Pharmacists Mutual Insurance Company recently adopted applications including Okta Identity Cloud in 2021, Zoom in 2020 and Dropbox Business in 2020, highlighting its ongoing modernization strategy.

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