List of DXC Assure Claims Customers
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United States
Since 2010, our global team of researchers has been studying DXC Assure Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DXC Assure Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DXC Assure Claims for Insurance Claims Management include: Woolworths Group, a Australia based Retail organisation with 201413 employees and revenues of $44.36 billion, icare NSW, a Australia based Insurance organisation with 1432 employees and revenues of $642.0 million, Thelem Assurances, a France based Insurance organisation with 550 employees and revenues of $610.0 million, Goodville Mutual Casualty Company, a United States based Insurance organisation with 55 employees and revenues of $182.0 million, Pharmacists Mutual Insurance Company, a United States based Insurance organisation with 300 employees and revenues of $147.0 million and many others.
Contact us if you need a completed and verified list of companies using DXC Assure Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DXC Assure Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brethren Mutual Insurance Company | Insurance | 150 | $100M | United States | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2025 | n/a |
In 2025, Brethren Mutual Insurance Company implemented DXC Assure Claims as part of a broader adoption of the DXC Assure suite, aligning claims operations with its modernized policy and billing platforms. The insurer, a regional carrier serving commercial, farm, and personal lines across the mid-Atlantic, moved more than two million property and casualty policies onto DXC Assure P&C Policy and brought Assure Claims into production to centralize claims processing under a unified platform.
DXC Assure Claims was deployed to support Insurance Claims Management workflows, leveraging an API first architecture that DXC describes as enabling seamless linkage between claims, policy, and billing data. Configuration focused on claims workflow orchestration and automated handoffs to downstream systems, while the platform was positioned to ingest AI powered intelligence where applicable, preserving integration points for customer specific applications.
Integration workstreams explicitly included coordination with Assure P&C Policy and Assure Billing to maintain end to end policy to claim to billing continuity, and a robust API framework was used to connect customer specific portals and agent interfaces. A critical data conversion exercise moved ten years of policy records over a single weekend, allowing Brethren Mutual to be fully operational the next business day, and the operational scope covered insurer IT teams, claims processing staff, agent servicing, and customer facing channels.
Governance centered on cross functional rollout between IT, claims operations, underwriting, and billing to standardize workflows and secure data flows across the Assure stack. Reported outcomes include streamlined operations, accelerated speed to market, improved processing efficiencies, and a platform posture intended to support security and future innovation, while maintaining continuity for the insurer's independent agent network.
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Goodville Mutual Casualty Company | Insurance | 55 | $182M | United States | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2020 | n/a |
In 2020, Goodville Mutual Casualty Company implemented DXC Assure Claims in the Insurance Claims Management category to modernize property and casualty claims operations in the United States. The deployment targeted improvements to agent and customer experiences, emphasizing process automation and digital claims self-service, and was hosted on AWS to leverage cloud scalability and availability.
Configuration centered on Insurance Claims Management capabilities, including digital claims intake, workflow orchestration, automated adjudication routines and customer self-service channels consistent with standard claims management functional stacks. DXC Assure Claims was configured to automate routine P&C claims workflows and enable digital self-service for policyholders and agents to streamline case routing and status updates.
Operational scope covered Goodville Mutual Casualty Companys property and casualty claims function, with governance that emphasized process redesign and operational change management for claims teams. The AWS-hosted deployment and the P&C claims modernization engagement were explicitly focused on process automation and digital claims self-service to reduce costs and speed handling times.
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icare NSW | Insurance | 1432 | $642M | Australia | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2023 | n/a |
In 2023 iCare appointed DXC as one of its Claims Service Providers under the Nominal Insurer scheme and implemented DXC Assure Claims for Insurance Claims Management to manage workers' compensation claims across New South Wales. The engagement is positioned to centralize workers' compensation claim processing and to support coordinated injury management and return to work activities across the scheme.
The implementation of DXC Assure Claims emphasized standard Insurance Claims Management capabilities, including claim intake and triage, case and injury management, coordinated return to work workflows, and embedded claims analytics for monitoring and reporting. These functional modules provide centralized case records, medical and rehabilitation tracking, notes and activity timelines, and event driven workflow orchestration aligned to claims operations.
Operational coverage targets the Nominal Insurer scheme in New South Wales with primary impact on claims operations and injury management teams, governed under the scheme's service provider arrangements and reporting obligations. The engagement explicitly targets improvement in return to work outcomes and related analytics driven decisioning, with DXC Assure Claims serving as the application platform for Insurance Claims Management across iCare's claims function.
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Pharmacists Mutual Insurance Company | Insurance | 300 | $147M | United States | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2013 | n/a |
In 2013 Pharmacists Mutual Insurance Company implemented DXC Assure Claims, a DXC Technology application in the Insurance Claims Management category, as part of a focused program to standardize claims processing. The implementation timeline aligns with program management activity from September 2012 to April 2013, and the engagement emphasized operationalizing a Java-based claims platform for the insurer's claims organization.
The deployment of DXC Assure Claims centered on configuring core claims workflows typical of Insurance Claims Management systems, including claims intake, adjudication, and workflow orchestration, with attention to rules configuration and document handling. Implementation work included configuring the Java version of CSC's Point platform components to serve as the claims engine and workflow layer, with DXC Assure Claims deployed as the application fronting those components.
Integrations focused on embedding the DXC Assure Claims application into the insurer's application stack, leveraging the Java-based Point platform to mediate processing logic and transaction orchestration. The operational scope covered Pharmacists Mutual Insurance Company claims operations in the United States, with technical ownership coordinated between the insurer and DXC Technology resources.
Program governance was executed through a dedicated program manager role, documented as an implementation consultant engagement running from September 2012 to April 2013, which managed configuration, testing, and knowledge transfer activities. Rollout activities emphasized staged configuration and validation of claims workflows, with formal handoff to internal claims operations upon completion of implementation tasks.
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Thelem Assurances | Insurance | 550 | $610M | France | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2021 | CGI Group |
In 2021 Thelem Assurances implemented DXC Assure Claims from DXC Technology as its core Insurance Claims Management application to centralize claims processing for property and casualty lines. Thelem Assurances implemented DXC Assure Claims to address end to end claims lifecycle needs and to align operational claims handling with its P&C business activities.
The deployment focused on standard claims management functional modules, including claims intake and registration, workflow orchestration and triage, adjudication and liability assessment, payment processing and vendor settlement, and document management and reporting. Configuration emphasized configurable business rules and case management to support claims routing, escalations, reserve tracking and auditability consistent with Insurance Claims Management capabilities.
CGI Group served as the systems integrator providing integration, development, training and local support for the implementation and post go live operations. Operational coverage centered on the insurer s P&C business and claims operations across the company in France, impacting claims operations, customer service and underwriting workflows where claims feeds and adjudication outcomes inform policy servicing.
Concurrent with the DXC Assure Claims implementation CGI Group renewed a multi year engagement to maintain and evolve the insurer s GraphTalk AIA based ERP for property and casualty management, providing continuity of expertise and a local center of excellence. Governance and rollout used a vendor and integrator model with CGI delivering consulting, development and maintenance services while DXC Technology provided the DXC Assure Claims application.
The implementation was framed by explicit business objectives to better manage volatility in workload, secure retention of domain knowledge and optimize internal resource allocation, with claims lifecycle management from entry to payment identified as a central process to support service quality and product evolution.
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Retail | 201413 | $44.4B | Australia | DXC Technology | DXC Assure Claims | Insurance Claims Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating DXC Assure Claims
- Motion Recruitment Partners, a United States based Professional Services organization with 90 Employees
- LBS Legal Works, a India based Professional Services company with 10 Employees
- Dai-Ichi Life Vietnam, a Vietnam based Insurance organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Motion Recruitment Partners | Professional Services | 90 | $7M | United States | 2026-06-09 | |
| LBS Legal Works | Professional Services | 10 | $1M | India | 2026-05-22 | |
| Dai-Ichi Life Vietnam | Insurance | 2000 | $383M | Vietnam | 2026-02-25 | |
| Retail | 53000 | $12.5B | United States | 2026-01-26 | ||
| Banking and Financial Services | 6500 | $700M | United States | 2026-01-15 | ||
| Banking and Financial Services | 4500 | $450M | India | 2025-11-10 | ||
| Insurance | 67000 | $123.0B | United States | 2025-09-10 | ||
| Banking and Financial Services | 450 | $80M | United Kingdom | 2025-01-06 |