Pharmasimple
Millennium Boulevard 11,
Houdeng-Goegnies, 7110,
Belgium
Houdeng-Goegnies, 7110,
Belgium
32 9 774 07 753
Retail
Pharmasimple Technographics
Pharmasimple Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pharmasimple and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Pharmasimple employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pharmasimple has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2020, Zendesk Chat for Chatbots and Conversational AI in 2022, Ciblo Spectro for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pharmasimple is running and its propensity to invest more and deepen its relationship with Odoo , Zendesk , Ciblo Spectro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pharmasimple revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pharmasimple intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pharmasimple Tech Stack and Enterprise Applications
Pharmasimple ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Open Source ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Pharmasimple deployed Odoo Open Source ERP as its ERP Financial solution. Pharmasimple is a Belgium-based retail company of approximately 75 employees and the implementation is surfaced on the company website for transactional and back-office continuity.
The Odoo Open Source ERP deployment was configured to address core financial workflows, using ERP Financial capabilities such as accounting, invoicing, general ledger posting, receivables and payment handling through modular Odoo components. Configuration emphasized modularity and role-based access, with finance-specific configuration for chart of accounts, fiscal entries, and automated invoice generation consistent with ERP Financial functional patterns.
The implementation is integrated with the public website to connect storefront order capture to backend financial processing, enabling order-to-cash orchestration and invoice issuance from the same Odoo instance. Operational coverage centers on finance and e-commerce operations within Pharmasimple in Belgium, with configured user roles for finance and order management and workflow automation for invoice lifecycle and payment reconciliation.
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Pharmasimple AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Pharmasimple implemented Zendesk Chat on their website. The deployment embedded the Zendesk Chat web widget into the public storefront to centralize real-time customer messaging and support online purchase inquiries, aligning the initiative with the Chatbots and Conversational AI category and the companys customer service function.
Zendesk Chat was configured to provide conversational workflows typical of the Chatbots and Conversational AI category, including scripted response templates, chat routing to designated agents, session transcript capture, and escalation paths for asynchronous follow-up or ticket creation. Operational scope focused on ecommerce and customer support processes, with governance organized around agent response workflows and escalation rules to ensure consistent handling of inbound chats, positioning Pharmasimple Zendesk Chat Chatbots and Conversational AI to manage live conversations and capture structured conversational data.
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Pharmasimple Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ciblo Spectro | Legacy | Ciblo Spectro | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Pharmasimple deployed Ciblo Spectro on its public website to centralize Analytics and BI capabilities for its ecommerce and retail operations. The implementation is focused on site-level instrumentation, capturing pageviews, click events, and conversion telemetry to feed dashboards and scheduled reports, with Ciblo Spectro serving as the primary analytics application.
Ciblo Spectro was configured to support event tracking, dashboarding, cohort segmentation, and automated report distribution. Configuration work included defining a custom event taxonomy aligned to product and checkout behaviors, implementing front end tag instrumentation across web pages, and building role based dashboards for marketing and product stakeholders.
Operational scope covered marketing, ecommerce, and merchandising functions within Pharmasimple, with governance centered on a single analytics owner responsible for data classification, access controls, and dashboard publication. The rollout was executed at the website layer, staged by page type and functional area to ensure consistent telemetry and reporting across the site.
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Pharmasimple Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Pharmasimple Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Pharmasimple eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Pharmasimple CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Pharmasimple PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Pharmasimple IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Pharmasimple
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pharmasimple Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pharmasimple IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pharmasimple digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pharmasimple Technographics
Pharmasimple is a Retail organization based in Belgium,
with around 75 employees and annual revenues of $34.0 million.
Pharmasimple operates a diverse technology stack with applications such as
Odoo Open Source ERP, Zendesk Chat and Ciblo Spectro,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Pharmasimple has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Odoo, Zendesk and Ciblo Spectro.
Pharmasimple recently adopted applications including
Zendesk Chat in 2022, Ciblo Spectro in 2022 and Zendesk Service in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pharmasimple’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pharmasimple’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pharmasimple technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.