Philippos Nakas Technographics
Philippos Nakas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Philippos Nakas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 Philippos Nakas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Philippos Nakas has purchased the following applications: Microsoft 365 for Collaboration in 2015, E-Satisfaction Platform for Customer Experience in 2018, Intuit Mailchimp Mandrill for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Philippos Nakas is running and its propensity to invest more and deepen its relationship with Microsoft , E-Satisfaction , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Philippos Nakas revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Philippos Nakas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Philippos Nakas Tech Stack and Enterprise Applications
Philippos Nakas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Philippos Nakas implemented Microsoft 365 as its primary Collaboration platform. The deployment supports a mid-market retail organization with approximately 185 employees based in Greece, and Microsoft 365 is referenced on the corporate website as part of the company’s productivity and communication footprint.
Microsoft 365 is configured to deliver core Collaboration functionality, including enterprise email and calendaring, cloud document storage and co-authoring, and team-based communication workflows aligned to the Collaboration category. Typical Microsoft 365 components such as Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams map to mailbox hosting, shared document libraries, real-time co-authoring, and channels for operational coordination.
Operational coverage is companywide, supporting internal communications, document collaboration, and cross-functional coordination for retail operations and corporate teams. Governance is implemented through a tenant-centric administration model with centralized user provisioning, identity and access controls for corporate domains, and administrative roles to manage mailboxes and site permissions, and the available information does not list external implementation partners or additional system integrations.
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Philippos Nakas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| E-Satisfaction | Legacy | E-Satisfaction Platform | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Philippos Nakas implemented E-Satisfaction Platform on its public website to capture customer feedback for its retail e-commerce operations. The implementation placed the E-Satisfaction Platform at the center of the company Customer Experience strategy, instrumenting on-site feedback capture across product and transactional pages to aggregate shopper sentiment.
Deployment followed a lightweight SaaS web model, with the E-Satisfaction Platform delivered via an embedded site widget and configured survey templates, on-page feedback prompts, and analytics dashboards common to Customer Experience applications. Configuration work focused on survey cadence, response capture fields, and dashboard views to support ongoing monitoring of customer sentiment and product-level feedback.
Operational scope covered the corporate e-commerce site and extended to customer service, marketing, and merchandising teams, who used platform outputs to triage issues and inform merchandising and communication decisions. Governance was maintained by the digital commerce team, which owned configuration and feedback routing workflows that operationalized responses from E-Satisfaction Platform into customer service and marketing follow-up processes.
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Marketing Automation | CRM |
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2017 | 2017 |
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Philippos Nakas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Philippos Nakas implemented Intuit Mailchimp Mandrill on its public website. The deployment positions Intuit Mailchimp Mandrill as the Transactional Email provider for website-triggered messaging and customer notifications.
The implementation integrates transactional sending capabilities with the e-commerce website, using standard Transactional Email functionality such as SMTP relay and API-based sending, reusable templates, and webhook event handling to support order confirmations, account notifications, and password resets. Configuration emphasis appears on template management and delivery controls to align automated messaging with customer journeys on the site.
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Transactional Email | PaaS |
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2018 | 2018 |
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Philippos Nakas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Philippos Nakas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Philippos Nakas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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