Philippos Nakas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Philippos Nakas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 Philippos Nakas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Philippos Nakas has purchased the following applications: Microsoft 365 for Collaboration in 2015, E-Satisfaction Platform for Customer Experience in 2018, Intuit Mailchimp Mandrill for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Philippos Nakas is running and its propensity to invest more and deepen its relationship with Microsoft , E-Satisfaction , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Philippos Nakas revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Philippos Nakas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| E-Satisfaction | Legacy | E-Satisfaction Platform | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Philippos Nakas implemented E-Satisfaction Platform on its public website to capture customer feedback for its retail e-commerce operations. The implementation placed the E-Satisfaction Platform at the center of the company Customer Experience strategy, instrumenting on-site feedback capture across product and transactional pages to aggregate shopper sentiment.
Deployment followed a lightweight SaaS web model, with the E-Satisfaction Platform delivered via an embedded site widget and configured survey templates, on-page feedback prompts, and analytics dashboards common to Customer Experience applications. Configuration work focused on survey cadence, response capture fields, and dashboard views to support ongoing monitoring of customer sentiment and product-level feedback.
Operational scope covered the corporate e-commerce site and extended to customer service, marketing, and merchandising teams, who used platform outputs to triage issues and inform merchandising and communication decisions. Governance was maintained by the digital commerce team, which owned configuration and feedback routing workflows that operationalized responses from E-Satisfaction Platform into customer service and marketing follow-up processes.
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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