List of E-Satisfaction Platform Customers

E-satisfaction

108, 25is Martiou, Athens,
Peristeri, 12132,
Greece

https://www.e-satisfaction.com/

30 2107006271

Professional Services

$1M

Since 2010, our global team of researchers has been studying E-Satisfaction Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased E-Satisfaction Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using E-Satisfaction Platform for Customer Experience include: Apivita Greece, a Greece based Consumer Packaged Goods organisation with 293 employees and revenues of $63.0 million, DIAFANO, a Greece based Retail organisation with 150 employees and revenues of $35.0 million, Philippos Nakas, a Greece based Retail organisation with 185 employees and revenues of $26.0 million, Pharmacy 295, a Greece based Retail organisation with 45 employees and revenues of $9.0 million, Systegazomena Farmakeia Serafeim Zikas - Sofia Zika - Loukidou & Co, a Greece based Retail organisation with 9 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using E-Satisfaction Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The E-Satisfaction Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Apivita Greece	Consumer Packaged Goods	293	$63M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2017	n/a	In 2017, Apivita Greece implemented the E-Satisfaction Platform on its website to centralize customer feedback and web experience monitoring. The E-Satisfaction Platform is deployed as an on-site Customer Experience solution to capture visitor feedback, deliver targeted surveys and aggregate experience metrics for analysis. This deployment aligns the E-Satisfaction Platform with Apivita Greece Customer Experience business function and supports continuous voice of customer activities across their consumer touchpoints. The implementation was delivered as an embedded website feedback layer instrumenting visitor interactions and consolidating responses into centralized dashboards and reporting views. Operational ownership sits with digital marketing and e-commerce teams, who configure survey cadence, targeting rules and response workflows to match campaign and product cycles. Governance focused on configuration management and survey lifecycle controls to maintain consistent customer experience signals. The record consistently references the full application name E-Satisfaction Platform and the exact Apps Category Customer Experience to describe the company application relationship.
DIAFANO	Retail	150	$35M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2018	n/a	In 2018, DIAFANO implemented E-Satisfaction Platform on its website. The deployment positions E-Satisfaction Platform within Customer Experience to capture customer feedback and manage online reviews for its retail e-commerce operations in Greece, and it is instrumented on https://www.diafanostores.gr/ to collect post-purchase and onsite feedback at key touchpoints. Configuration focused on web-embedded feedback widgets, survey flows, review collection, and a centralized management dashboard, reflecting common Customer Experience capabilities for structured surveys, qualitative review capture, and visibility into sentiment trends. The E-Satisfaction Platform configuration was aligned to surface survey responses and reviews into a single dashboard used by merchandising and customer service for triage and response handling. Operational coverage concentrated on the ecommerce front-end and customer service functions within DIAFANO, with governance established around moderation, response workflows, and content publishing controls owned by customer service. The implementation relies on site-level integration to present surveys at defined customer interactions and to centralize feedback handling in the E-Satisfaction Platform.
E-satisfaction	Professional Services	10	$1M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2019	n/a	In 2019, E-satisfaction implemented E-Satisfaction Platform on their website. The E-Satisfaction Platform, categorized as Customer Experience, is deployed as an on-site feedback capture and survey management layer that instruments visitor interactions on E-satisfaction's public site for the Greece-based professional services firm of 10 employees. The implementation centers on embedding the vendor’s web feedback components to collect structured responses and feed analytics dashboards.
Farmakeio Argyriou Paschalidi & Co	Retail	4	$1M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2016	n/a	In 2016, Farmakeio Argyriou Paschalidi & Co deployed the E-Satisfaction Platform for Customer Experience on their website. The E-Satisfaction Platform is embedded in the public storefront to capture buyer feedback and store level satisfaction signals for the retail pharmacy site. The implementation centers on on site feedback widgets and post purchase survey flows that feed into the E-Satisfaction Platform hosted analytics and dashboard, enabling customer service and marketing to review incoming responses. The deployment architecture is web embedded widgets that collect session level feedback and surface reviews on the site, supporting core Customer Experience functions including feedback collection, review display and reporting. Operational scope is limited to the pharmacydiscount.gr storefront and associated customer engagement workflows, with governance implemented through dashboard access controls and simple triage processes appropriate for a four person organization.
Kaniadakis Antonios	Retail	6	$1M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2016	n/a	In 2016, Kaniadakis Antonios implemented the E-Satisfaction Platform on its e-commerce site pharmacyonlineshop.gr. The E-Satisfaction Platform is used as a Customer Experience tool to capture on site and post purchase feedback, positioning customer feedback as an operational input for customer service and marketing functions. Kaniadakis Antonios E-Satisfaction Platform Customer Experience captures survey responses and ratings directly from shoppers on the storefront, providing a single channel for voice of customer collection across the online retail experience. The implementation is a site embedded deployment, with the feedback interface and survey delivery configured for the pharmacyonlineshop.gr storefront, consistent with common Customer Experience platform patterns. Functional capabilities implemented include survey management, on site feedback capture, and analytics dashboards for review and response workflows, with configuration tailored to the small six person retail operation. Governance and operational ownership are managed at the site level, with feedback routing and response workflows aligned to customer service and marketing responsibilities rather than broader enterprise IT, reflecting the compact organizational scope.
	Retail	45	$9M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2017	n/a
	Retail	185	$26M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2018	n/a
	Retail	9	$1M	Greece	E-Satisfaction	E-Satisfaction Platform	Customer Experience	2018	n/a

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Buyer Intent: Companies Evaluating E-Satisfaction Platform

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FAQ - APPS RUN THE WORLD E-Satisfaction Platform Coverage

E-Satisfaction Platform is a Customer Experience solution from E-Satisfaction.

Companies worldwide use E-Satisfaction Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Apivita Greece, DIAFANO, Philippos Nakas, Pharmacy 295 and Systegazomena Farmakeia Serafeim Zikas - Sofia Zika - Loukidou & Co are recorded users of E-Satisfaction Platform for Customer Experience.

Companies using E-Satisfaction Platform are most concentrated in Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.

Companies using E-Satisfaction Platform are most concentrated in Greece, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of E-Satisfaction Platform across Americas, EMEA, and APAC.

Companies using E-Satisfaction Platform range from small businesses with 0-100 employees - 62.5%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of E-Satisfaction Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified E-Satisfaction Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.

List of E-Satisfaction Platform Customers

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Buyer Intent: Companies Evaluating E-Satisfaction Platform

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Q1. What is E-Satisfaction Platform used for?

Q2. Who uses E-Satisfaction Platform for Customer Experience?

Q3. Which companies use E-Satisfaction Platform?

Q4. What is the industry breakdown of companies using E-Satisfaction Platform?

Q5. What is the country breakdown of companies using E-Satisfaction Platform?

Q6. What is the breakdown by employee size of companies using E-Satisfaction Platform?

Q7. What is the breakdown by revenue of companies using E-Satisfaction Platform?

Q8. How can I get the full list of companies using E-Satisfaction Platform?