List of E-Satisfaction Platform Customers
Peristeri, 12132,
Greece
Since 2010, our global team of researchers has been studying E-Satisfaction Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased E-Satisfaction Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using E-Satisfaction Platform for Customer Experience include: Apivita Greece, a Greece based Consumer Packaged Goods organisation with 293 employees and revenues of $63.0 million, DIAFANO, a Greece based Retail organisation with 150 employees and revenues of $35.0 million, Philippos Nakas, a Greece based Retail organisation with 185 employees and revenues of $26.0 million, Pharmacy 295, a Greece based Retail organisation with 45 employees and revenues of $9.0 million, Systegazomena Farmakeia Serafeim Zikas - Sofia Zika - Loukidou & Co, a Greece based Retail organisation with 9 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using E-Satisfaction Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The E-Satisfaction Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apivita Greece | Consumer Packaged Goods | 293 | $63M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2017 | n/a |
In 2017, Apivita Greece implemented the E-Satisfaction Platform on its website to centralize customer feedback and web experience monitoring. The E-Satisfaction Platform is deployed as an on-site Customer Experience solution to capture visitor feedback, deliver targeted surveys and aggregate experience metrics for analysis. This deployment aligns the E-Satisfaction Platform with Apivita Greece Customer Experience business function and supports continuous voice of customer activities across their consumer touchpoints.
The implementation was delivered as an embedded website feedback layer instrumenting visitor interactions and consolidating responses into centralized dashboards and reporting views. Operational ownership sits with digital marketing and e-commerce teams, who configure survey cadence, targeting rules and response workflows to match campaign and product cycles. Governance focused on configuration management and survey lifecycle controls to maintain consistent customer experience signals. The record consistently references the full application name E-Satisfaction Platform and the exact Apps Category Customer Experience to describe the company application relationship.
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DIAFANO | Retail | 150 | $35M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2018 | n/a |
In 2018, DIAFANO implemented E-Satisfaction Platform on its website. The deployment positions E-Satisfaction Platform within Customer Experience to capture customer feedback and manage online reviews for its retail e-commerce operations in Greece, and it is instrumented on https://www.diafanostores.gr/ to collect post-purchase and onsite feedback at key touchpoints.
Configuration focused on web-embedded feedback widgets, survey flows, review collection, and a centralized management dashboard, reflecting common Customer Experience capabilities for structured surveys, qualitative review capture, and visibility into sentiment trends. The E-Satisfaction Platform configuration was aligned to surface survey responses and reviews into a single dashboard used by merchandising and customer service for triage and response handling.
Operational coverage concentrated on the ecommerce front-end and customer service functions within DIAFANO, with governance established around moderation, response workflows, and content publishing controls owned by customer service. The implementation relies on site-level integration to present surveys at defined customer interactions and to centralize feedback handling in the E-Satisfaction Platform.
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E-satisfaction | Professional Services | 10 | $1M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2019 | n/a |
In 2019, E-satisfaction implemented E-Satisfaction Platform on their website. The E-Satisfaction Platform, categorized as Customer Experience, is deployed as an on-site feedback capture and survey management layer that instruments visitor interactions on E-satisfaction's public site for the Greece-based professional services firm of 10 employees. The implementation centers on embedding the vendor’s web feedback components to collect structured responses and feed analytics dashboards.
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Retail | 4 | $1M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2016 | n/a |
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Retail | 6 | $1M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2016 | n/a |
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Retail | 45 | $9M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2017 | n/a |
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Retail | 185 | $26M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2018 | n/a |
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Retail | 9 | $1M | Greece | E-Satisfaction | E-Satisfaction Platform | Customer Experience | 2018 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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