Piatraonline Bulgaria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Piatraonline Bulgaria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Piatraonline Bulgaria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Piatraonline Bulgaria has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Teamshare for eCommerce in 2023, Fomo for Customer Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Piatraonline Bulgaria is running and its propensity to invest more and deepen its relationship with Zendesk , Teamshare , Findify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Piatraonline Bulgaria revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Piatraonline Bulgaria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamshare | Legacy | Teamshare | eCommerce | eCommerce | n/a | 2023 | 2023 |
In 2023, Piatraonline Bulgaria implemented Teamshare eCommerce on its public website. The retailer with 15 employees uses Teamshare on Piatraonline.bg to power the customer facing storefront and online catalog.
Teamshare is configured to deliver product catalog management, product detail pages, shopping cart and checkout flows, promotions, and basic order management. Configuration work emphasized category taxonomy, media rich product pages, and search relevance tuning to support merchandising and catalog operations. The Teamshare application is embedded in the Piatraonline.bg front end and configured for compact operations and content publishing by a small internal team.
Operational coverage is the Bulgaria facing website and adjacent commercial functions including merchandising and customer service. Integration points are typical for eCommerce deployments and include payment gateway connectivity, shipping carrier connectors, analytics instrumentation, and content management interfaces, all of which are standard integration surfaces for Teamshare in a web storefront context. Piatraonline Bulgaria Teamshare eCommerce supports merchandising and order management on the public storefront.
Governance centers on centralized catalog ownership with defined workflows for product onboarding, pricing updates, media publishing, and order fulfillment handled by designated internal roles. Ongoing operations rely on role based access in Teamshare, scheduled content publishing, and order status workflows to align site merchandising with retail operations.
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fomo | Legacy | Fomo | Customer Engagement | CRM | n/a | 2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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