AI Buyer Insights:

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

PicPay
Location
Av. Manuel Bandeira, 291 - Bloco B - 3Aº Andar - Vila Leopoldina,
Sao Paulo, 5317,
Brazil
Website
https://www.picpay.com/
Phone
55 800 025 2000
Artw industry
Banking and Financial Services
Employee
Revenue

PicPay Technographics

PicPay Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PicPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1432 PicPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PicPay has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2017, New Relic APM for Application Performance Management in 2012, DNK Smart Bot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PicPay is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PicPay revenues, which have grown to $586.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PicPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PicPay Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2012 2012
IT Service Management ITSM 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
DNK Infotelecom Legacy DNK Smart Bot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021 In 2021, PicPay implemented DNK Smart Bot to automate customer-service and contact-center interactions across channels in Brazil. PicPay deployed the DNK Smart Bot application within the Chatbots and Conversational AI category to extend self-service capacity and reduce live-agent load, a capability attribution drawn from vendor reporting and DNK's client roster rather than a published PicPay case study. DNK Smart Bot was configured to deliver conversational automation consistent with Chatbots and Conversational AI capabilities, including intent recognition, dialog management, and channel orchestration to support multi-channel customer engagement. Available sources do not detail specific integrations with backend systems, so architecture-level claims for connectors or middleware are not made. Governance emphasis would be on conversation escalation and agent handoff workflows to preserve contact-center service continuity, and vendor-reported outcomes include improved self-service capacity and reduced live-agent load in PicPay's Brazilian customer-service operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Experience CRM 2016 2016
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2017 2017
Marketing Analytics, Data Management Platform CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2019 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2024 2024
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ML and Data Science Platforms AI Development 2019 2019
MLOps Platforms AI Development 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2017 2017
IT Decision Makers and Key Stakeholders at PicPay
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by PicPay Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD PicPay Technographics

PicPay is a Banking and Financial Services organization based in Brazil, with around 1432 employees and annual revenues of $586.0 million.

PicPay operates a diverse technology stack with applications such as Amazon EC2, New Relic APM and DNK Smart Bot, covering areas like Application Hosting and Computing Services, Application Performance Management and Chatbots and Conversational AI.

PicPay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), New Relic and DNK Infotelecom.

PicPay recently adopted applications including hoop.dev in 2024, Teads Platform in 2023 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PicPay’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PicPay’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PicPay technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.