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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Pierce Group Benefits LLC
Location
4928 Linksland Drive, Suite 201,
Holly Springs, 27540, NC,
United States
Website
https://www.piercegroupbenefits.com/
Phone
1 919-577-0700
Artw industry
Insurance
Employee
Revenue

Pierce Group Benefits LLC Technographics

Pierce Group Benefits LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Pierce Group Benefits LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Pierce Group Benefits LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Pierce Group Benefits LLC has purchased the following applications: Selerix BenSelect for Benefits Administration in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Pierce Group Benefits LLC is running and its propensity to invest more and deepen its relationship with Selerix Systems , TeamSupport , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Pierce Group Benefits LLC revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pierce Group Benefits LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Pierce Group Benefits LLC Tech Stack and Enterprise Applications

Pierce Group Benefits LLC HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Selerix Systems Legacy Selerix BenSelect Benefits Administration HCM n/a 2013 2013
In 2013, Pierce Group Benefits LLC implemented Selerix BenSelect as its Benefits Administration platform to support public sector clients across annual open enrollment and continuous 365 enrollments. The deployment focused on configuring enrollment platforms to manage enrollment events, eligibility windows, and benefit elections across multiple client accounts. The Selerix BenSelect implementation included enrollment workflow configuration, benefit plan setup, and automated generation of carrier and payroll enrollment files. Pierce Group configured Selerix BenSelect alongside Colonial Life's Harmony enrollment system to deliver complementary enrollment processing for specific carriers, ensuring file formats and transmission workflows aligned with carrier and payroll requirements. Operational coverage emphasized public sector client rosters with ongoing support for 365 clients and traditional annual enrollment cycles. Governance and operational processes centered on standardized file handoff procedures to carriers and payroll systems, a support model for mid-year changes, and continuous enrollment processing and maintenance using Selerix BenSelect.
Pierce Group Benefits LLC AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Pierce Group Benefits LLC deployed TeamSupport SnapEngage, a Chatbots and Conversational AI application, on its public website to provide real time customer engagement. The TeamSupport SnapEngage implementation uses the vendor hosted chat widget embedded on the site to capture visitor inquiries and to initiate conversational workflows. Configuration emphasized conversational workflows and agent routing, enabling proactive chat invites, canned responses, transfer to live agents, and transcript capture as typical Chatbots and Conversational AI capabilities. Operational scope covers customer service and sales lead qualification for the firm's insurance offerings, with governance organized around scripted response trees and agent handling procedures to standardize web engagement.
Pierce Group Benefits LLC Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Pierce Group Benefits LLC deployed Microsoft 365 for Collaboration. The deployment is visible in the company website source, indicating Microsoft 365 is part of the firm’s public and internal tooling footprint for Collaboration at the organization. The Microsoft 365 implementation likely centers on core collaboration capabilities including Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time chat and meetings, OneDrive for personal file storage, and the Office productivity suite for desktop authoring. Microsoft 365 is cited directly, which implies tenant-level provisioning and the use of standard subscription services that support document co-authoring, calendaring, and team collaboration workflows. Operationally the rollout supports benefits administration and client communication workflows common to insurance brokers, with the application footprint spanning employee mailboxes, shared team sites, and meeting collaboration across sales and service functions. Administrative and governance controls are expected to be applied through the Microsoft 365 admin center, using role-based administration, tenant settings, and built-in compliance controls to manage access and content lifecycle for Collaboration.
Pierce Group Benefits LLC CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Pierce Group Benefits LLC PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2020 2020
Pierce Group Benefits LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Pierce Group Benefits LLC

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pierce Group Benefits LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pierce Group Benefits LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pierce Group Benefits LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pierce Group Benefits LLC Technographics
Pierce Group Benefits LLC is a Insurance organization based in United States, with around 90 employees and annual revenues of $38.0 million.
Pierce Group Benefits LLC operates a diverse technology stack with applications such as Selerix BenSelect, TeamSupport SnapEngage and Microsoft 365, covering areas like Benefits Administration, Chatbots and Conversational AI and Collaboration.
Pierce Group Benefits LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Selerix Systems, TeamSupport and Microsoft.
Pierce Group Benefits LLC recently adopted applications including Liquid Web Cloud Servers in 2021, Hotjar in 2020 and Pathwire Mailgun in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pierce Group Benefits LLC’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pierce Group Benefits LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pierce Group Benefits LLC technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.