Pinnacle (Aegis) Treatment Center, CA
7246 Remmet Ave,
Canoga Park, 91304, CA,
United States
Canoga Park, 91304, CA,
United States
1 818-206-0360
Healthcare
Pinnacle (Aegis) Treatment Center, CA Technographics
Pinnacle (Aegis) Treatment Center, CA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pinnacle (Aegis) Treatment Center, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Pinnacle (Aegis) Treatment Center, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pinnacle (Aegis) Treatment Center, CA has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2019, FinQuery for Lease Management in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pinnacle (Aegis) Treatment Center, CA is running and its propensity to invest more and deepen its relationship with UKG , Relias , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pinnacle (Aegis) Treatment Center, CA revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pinnacle (Aegis) Treatment Center, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pinnacle (Aegis) Treatment Center, CA Tech Stack and Enterprise Applications
Pinnacle (Aegis) Treatment Center, CA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Pinnacle Treatment Centers, Inc. implemented UKG Pro HCM (ex UltiPro HCM) for Core HR. The deployment centralized Core HR functions to support corporate HR, benefits administration, and workforce records for an organization responsible for Health & Welfare and 401(k) programs across more than 50 locations.
The UKG Pro HCM implementation configured employee master data, benefits administration workflows, and 401(k) enrollment processes, using Core HR capabilities for employee lifecycle management and benefits eligibility validation. UKG Pro HCM served as the authoritative system for benefits enrollment and employee recordkeeping.
The program included a focused HRIS conversion from ADP/PEO to UltiPro, with project management overseeing data migration activities, cutover planning, and reconciliation of payroll and HR records into the new HRIS. Integration work concentrated on standardizing employee records and benefit plan mappings during the conversion to UKG Pro HCM.
Operational coverage prioritized HR and benefits teams, consolidating Health & Welfare and 401(k) program administration into UKG Pro HCM. Governance centered on HR ownership of configuration and enrollment workflows, with rollout activities oriented around site-level benefits mapping and enrollment process standardization.
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Pinnacle (Aegis) Treatment Center, CA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FinQuery, formerly LeaseQuery | Legacy | FinQuery | Lease Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Pinnacle Treatment Centers, Inc. implemented FinQuery, formerly LeaseQuery, as a Lease Management application to centralize lease accounting and contract administration. The deployment established a centralized lease repository and formalized lease abstraction workflows, introducing accounting automation for calendarized rent schedules, lease liability and right-of-use asset amortization calculations.
FinQuery provided modules for contract metadata capture, calendarized payment schedules, automated journal entry calculation aligned with lease accounting standards, and reporting to support finance and real estate administration. Governance was enacted through role-based access controls, audit trails, and standardized lease record templates to support control and audit readiness across finance and real estate teams, and Pinnacle Treatment Centers, Inc. is listed in the LeaseQuery customer directory.
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Pinnacle (Aegis) Treatment Center, CA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Pinnacle Treatment Centers, Inc. deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation places Salesforce Chat squarely in the Chatbots and Conversational AI category, serving real-time patient and referral inquiries and capturing pre-chat intake information to support front-line engagement workflows.
The deployment leverages core Salesforce Chat capabilities including web chat widgets, pre-chat forms, canned responses, transcript capture, and agent queueing. Salesforce Chat was configured for skill-based routing and session handoff logic to present live chat sessions within the existing agent desktop workflows, enabling agents to handle chat alongside other inbound contact items.
Operational coverage focuses on patient intake, referral coordination, and patient support functions, with chat sessions persisted into the organization’s customer engagement records and follow-up tasks created from transcripts. The solution is embedded in the website’s engagement layer and surfaced to clinical intake and support teams, aligning Chatbots and Conversational AI with healthcare intake and referral processes.
Governance was implemented through standardized chat routing rules, escalation workflows, transcript retention policies, and agent scripting to ensure consistent handling and compliance. Rollout included configuration of service-level queues and agent profiles to align chat handling with clinical intake procedures and ongoing monitoring of transcripts for quality assurance.
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Pinnacle (Aegis) Treatment Center, CA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Pinnacle (Aegis) Treatment Center, CA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Pinnacle (Aegis) Treatment Center, CA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Pinnacle (Aegis) Treatment Center, CA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Pinnacle (Aegis) Treatment Center, CA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Pinnacle (Aegis) Treatment Center, CA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Pinnacle (Aegis) Treatment Center, CA
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Pinnacle (Aegis) Treatment Center, CA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pinnacle (Aegis) Treatment Center, CA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pinnacle (Aegis) Treatment Center, CA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pinnacle (Aegis) Treatment Center, CA Technographics
Pinnacle (Aegis) Treatment Center, CA is a Healthcare organization based in United States,
with around 1300 employees and annual revenues of $300.0 million.
Pinnacle (Aegis) Treatment Center, CA operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), FinQuery and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Core HR, Lease Management and Chatbots and Conversational AI.
Pinnacle (Aegis) Treatment Center, CA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, FinQuery, formerly LeaseQuery and Salesforce.
Pinnacle (Aegis) Treatment Center, CA recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pinnacle (Aegis) Treatment Center, CA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pinnacle (Aegis) Treatment Center, CA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pinnacle (Aegis) Treatment Center, CA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.