Pizza Hut
Pizza Hut Technographics
Pizza Hut Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pizza Hut and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350000 Pizza Hut employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pizza Hut has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle Absence Management for Absence and Leave Management in 2021, Synetek LeaseEagle for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pizza Hut is running and its propensity to invest more and deepen its relationship with Oracle , BI Worldwide , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pizza Hut revenues, which have grown to $19.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pizza Hut intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pizza Hut Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics NAV | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Pizza Hut implemented Oracle E-Business Suite as its core ERP Financial system across its Pakistan operations, migrating from Microsoft Dynamics NAV to centralize accounting and transactional workflows. The deployment was built on Oracle 11g and consolidated Financials, Procurement, Supply Chain, Sales & Distribution, Fixed Assets, Production, and Human Resource with Payroll into a single Oracle E-Business Suite instance to standardize back-office processing.
The technical architecture paired Oracle 11g ERP with Oracle BI Publisher for BI and reporting, while the retail front end remained on a Microsoft SQL Server and .Net based Point of Sale. The Oracle E-Business Suite implementation included configuration of modules typical to the ERP Financial category, with automation in order-to-cash, procure-to-pay, inventory replenishment, fixed asset accounting, and payroll posting workflows.
Operational scope covered more than 150 outlets across Pakistan and a 120 plus agent call center, with the program responsible for 99.9% uptime between call center and outlets. Integrations implemented during rollout included real-time connectivity between the Point of Sale and the Oracle E-Business Suite, first time integration of Food Panda aggregator orders into the POS in Pakistan, a Bank Alliance Discount Management system on a real-time basis, and biometric time capture integrated with the HRMS payroll module.
Governance and IT operations were structured to set objectives and strategies for the IT department, operate the Oracle platform, and manage franchise distribution processes. Notable achievements recorded as part of the program include successful implementation of the Sales & Distribution module to support sub franchisee inventory supply, deployment of a guest experience survey engagement plan for the MENA YUM region, and delivery of biometric integration with HRMS payroll for time and attendance reconciliation.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021 Pizza Hut implemented Oracle Absence Management as part of Yum! Brands' broader Oracle HCM Cloud program. The deployment aligns Pizza Hut with Absence and Leave Management capabilities centrally managed under Yum! Brands governance described by Sharon Perkins and integration lead Chris Costakes of Elire, Inc during the Quest Forum Cloud Week event.
Oracle Absence Management was configured alongside Core HR, Time and Labor, Payroll, Benefits, and Talent modules that were part of the same rollout. Configuration work focused on standard absence workflows, entitlement calculation, leave tracking, and absence reporting, leveraging Absence and Leave Management functionality to support payroll cadence and workforce scheduling requirements.
Integrations were executed to synchronize absence records with Oracle HCM Cloud core HR and Time and Labor, ensuring data flows support weekly and bi weekly payroll processes across U.S. Brands including Pizza Hut, KFC, and Taco Bell. The implementation narrative presented by Yum! Brands and Elire, Inc emphasized reusable integration methodologies, interface orchestration, and data reconciliation patterns used to maintain consistency across HR, payroll, and time systems.
Governance followed a wave based rollout model used by Yum! Brands, with centralized program oversight, brand level HR process alignment, and staged go lives that grouped corporate and brand populations. The Pizza Hut Oracle Absence Management deployment sits within that program context, reflecting coordinated configuration, integration, and operational ownership between Yum! Brands central teams and brand HR operations.
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Benefits Administration | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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Employee Self Service | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synetek Systems Pty Ltd | Legacy | Synetek LeaseEagle | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Pizza Hut implemented Synetek LeaseEagle from Synetek Systems Pty Ltd as a Lease Management platform to centralize administration of its restaurant lease portfolio and corporate properties. The Synetek LeaseEagle deployment created a unified lease register, digital contract repository, critical date and milestone tracking, and rent and escalation schedule management to support real estate and finance functions.
Configuration focused on modules for contract metadata, payment schedules, compliance workflows, and automated notifications, reflecting standard Lease Management functional workflows and controls. Governance established role based access for real estate, finance, and facilities teams, standardized lease data entry and approval procedures, and a staged rollout approach to embed lease lifecycle processes across operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Predictive Analytics | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Call Center | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pizza Hut
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pizza Hut Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pizza Hut IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pizza Hut digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pizza Hut Technographics
Pizza Hut is a Retail organization based in United States,
with around 350000 employees and annual revenues of $19.60 billion.
Pizza Hut operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Absence Management and Synetek LeaseEagle,
covering areas like ERP Financial, Absence and Leave Management and Lease Management.
Pizza Hut has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Synetek Systems Pty Ltd.
Pizza Hut recently adopted applications including
Fourth AI Platform in 2024, Go-Insights in 2024 and ServiceNow ITSM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pizza Hut’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pizza Hut’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pizza Hut technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.