Plaato
Plaato Technographics
Plaato Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plaato and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Plaato employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plaato has purchased the following applications: Apple Pay for Payment Processing in 2020, Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, HelpCenter for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plaato is running and its propensity to invest more and deepen its relationship with Apple , PayWhirl , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plaato revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plaato intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plaato Tech Stack and Enterprise Applications
Plaato ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Plaato implemented Apple Pay to accept customer payments on its public website. The Apple Pay deployment serves Plaato as the Payment Processing solution for online checkout, enabling tokenized mobile wallet transactions and streamlined browser based payment authorization. The initiative was executed within the company website and commerce function, reflecting a site level payment integration for Plaato in Norway.
Implementation work included front end checkout updates to present Apple Pay as a payment option and server side handling for payment tokens and order capture, following Payment Processing practices for token acceptance and settlement routing. Configuration focused on web storefront integration, client side payment button provisioning, and plumbing to surface payment tokens into Plaato's order management workflow. Governance adjustments centralized payments responsibilities with the small payments and operations team, and operational process changes covered checkout flow validation and transaction monitoring procedures.
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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Plaato HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
Plaato implemented Teamtailor ATS in 2022, deploying a Recruiting,Applicant Tracking System to centralize hiring for its Norway based professional services firm of 20 employees. The implementation positions Teamtailor ATS as the primary recruitment engine and as the integrated career site layer on careers.plaato.io.
The Teamtailor ATS configuration emphasizes core applicant tracking capabilities, including job posting and publishing, candidate profile management, configurable hiring stages and interview scheduling, and automated candidate communications. The deployment uses the full application name Teamtailor ATS for career site integration, employer branding control, and structured applicant workflows.
Integrations are focused on the public careers site where Teamtailor ATS handles application capture and job page management, enabling a single source of truth for inbound applicants. Operational ownership is concentrated with recruiting and hiring managers who use Teamtailor ATS to manage pipelines, review candidates, and coordinate interviews.
Governance is implemented through role based access, defined hiring pipelines, and standardized templates for job postings and candidate messaging, aligning applicant tracking processes with Plaato's small team structure. The configuration supports end to end Recruiting,Applicant Tracking System processes within the Teamtailor ATS environment.
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Plaato AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shark Byte | Legacy | HelpCenter | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Plaato implemented HelpCenter on its public website to provide automated web embedded customer assistance using Chatbots and Conversational AI. The deployment centered on an embedded web widget, knowledge base driven conversational flows, and templated scripts to surface FAQs and guided troubleshooting. HelpCenter was configured to act as the first line for customer queries, channeling incoming issues into searchable help content or scripted dialogues.
Operational scope focused on the website support function and customer success workflows, with administrative controls for content authoring, conversational flow tuning, and widget styling assigned to product and support stakeholders. Configuration and governance emphasized iterative content updates and moderation of automated responses to maintain accuracy and tone. This implementation positions Plaato HelpCenter Chatbots and Conversational AI as a self service and support orchestration layer for its customer support function.
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Plaato Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Plaato eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Plaato CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Plaato IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Plaato
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Plaato Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plaato IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plaato digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Plaato Technographics
Plaato is a Professional Services organization based in Norway,
with around 20 employees and annual revenues of $2.0 million.
Plaato operates a diverse technology stack with applications such as
Apple Pay, Teamtailor ATS and HelpCenter,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Plaato has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Teamtailor and Shark Byte.
Plaato recently adopted applications including
Teamtailor ATS in 2022, HelpCenter in 2022 and Custify CSAT in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plaato’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plaato’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plaato technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.