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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Planet Technologies Tech Stack and Enterprise Applications

Planet Technologies Collaboration
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Planet Technologies implemented Microsoft 365 as its core Collaboration platform. The company references Microsoft 365 on its public website, indicating enterprise adoption of the Microsoft 365 suite for cross-organizational collaboration. The Microsoft 365 deployment focused on standard Collaboration capabilities, including cloud email, team chat, document management, file synchronization, and Office productivity applications. Microsoft 365 was configured to support client-facing workflows typical of a professional services firm, enabling shared workspaces, coauthoring, and centralized content libraries. Architecturally the implementation follows a cloud-hosted, single-tenant Microsoft 365 model with centralized tenant administration, directory-based user provisioning, and role-based access controls to manage permissions. Operational scope covers the firm’s professional services workforce and related business functions such as delivery and client support, with Microsoft 365 services used for day-to-day collaboration and document exchange. Governance and process changes introduced as part of the rollout emphasized tenant-level administration, standardized document lifecycle practices for client materials, and policy-driven access controls to align collaboration behavior with professional services compliance needs. The narrative of the deployment centers on Microsoft 365 as the company’s Collaboration backbone across people, content, and communication workflows.
Planet Technologies CRM
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Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2019 2019
In 2019, Planet Technologies implemented FreshDesk Customer Support. The FreshDesk Customer Support deployment was embedded on Planet Technologies website to capture and route customer inquiries into a centralized ticketing intake. Configuration emphasized core Customer Support capabilities, including web form and email capture, ticket management workflows, a public knowledge base for self service, and automation rules to enforce SLA oriented escalation. These capabilities were aligned to the companys professional services support function and a centralized support team that manages customer requests and case resolution. Operational coverage focused on customer service workflows for US based operations, integrating the website contact flow directly into FreshDesk Customer Support and enabling agents to manage cases from the FreshDesk console. Governance introduced standardized ticket routing, priority definitions, and documented workflow handoffs to align support, delivery, and account management teams.
Marketing Automation CRM 2021 2021
Planet Technologies IaaS
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Liquid Web Legacy Liquid Web Cloud Servers Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Planet Technologies provisioned Liquid Web Cloud Servers to host its public website. Planet Technologies uses Liquid Web Cloud Servers for Application Hosting and Computing Services to deliver web content and client-facing application workloads supporting marketing and client engagement functions. The deployment centers on cloud server instances provisioned through Liquid Web, configured to run the website web stack and associated application processes. Functional capabilities implemented align with Application Hosting and Computing Services, including compute instance provisioning, operating system level management, managed server hosting, and standard maintenance workflows. Operational ownership is with the company IT operations team, which administers server configurations, patching cadence, and uptime monitoring for the corporate site and related web assets.
Planet Technologies CyberSecurity
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Insight
Secure Web Gateways (SWG) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Planet Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Planet Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Planet Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Planet Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Planet Technologies Technographics
Planet Technologies is a Professional Services organization based in United States, with around 300 employees and annual revenues of $50.0 million.
Planet Technologies operates a diverse technology stack with applications such as Microsoft 365, FreshDesk Customer Support and Liquid Web Cloud Servers, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Planet Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Freshworks and Liquid Web.
Planet Technologies recently adopted applications including Hubspot Marketing Automation in 2021, FreshDesk Customer Support in 2019 and Solid Security Pro in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Planet Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Planet Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Planet Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.