AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

PlanSource Tech Stack and Enterprise Applications

PlanSource HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Pro HCM (ex UltiPro HCM) Core HR HCM n/a 2020 2020
In 2020, PlanSource deployed UKG Pro HCM (ex UltiPro HCM) as its Core HR platform. The implementation centralized employee records, position and job data, benefits administration, and HRIS functions that align with standard Core HR capabilities for a 150 employee professional services firm in the United States. UKG Pro HCM is provisioned for employee self-service and administrative access via PlanSource's public-facing employee portal on their website. The cloud-delivered architecture was configured to support configurable HR workflows, role-based access controls, and employee lifecycle management modules typical of Core HR implementations. Operational ownership sits with HR and People operations, with managers using self-service approval flows and HR maintaining configuration and governance of workforce data and benefits enrollment.
PlanSource AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, PlanSource implemented Drift AI Chatbot on its public website. The deployment uses the Drift AI Chatbot as an embedded conversational layer to engage visitors in real time, providing automated responses, intent capture, and initial qualification workflows. This implementation falls within the Chatbots and Conversational AI category and addresses web engagement and self-service interaction patterns. Configuration emphasized conversational playbooks, scripted qualification flows, and escalation paths to human agents, with response logic and content templates managed through the Drift interface. Operational ownership is positioned primarily with marketing and sales for lead capture and routing, with customer success leveraging the chat channel for inbound triage. Governance work included defining qualification criteria, standard response templates, and handoff procedures to maintain consistent conversational behavior across the website.
PlanSource Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2020 2020
In 2020, PlanSource implemented GoDaddy Webmail as its Collaboration solution for corporate email and messaging. PlanSource uses GoDaddy Webmail on their website to provide employee mailboxes and web based access to corporate email. The deployment is a cloud hosted GoDaddy Webmail configuration tied to the company domain managed through GoDaddy DNS and the vendor administration console. Functional capabilities implemented include webmail interface for inbox and folder management, mailbox provisioning and administration, calendar and contact management consistent with standard webmail offerings, and support for SMTP and IMAP access for external mail clients. Operational coverage spans PlanSource internal communications across its United States operations and approximately 150 employees, with mailbox lifecycle and access controls managed through the GoDaddy admin portal. Governance is centralized in the vendor console, with administrative user provisioning and domain record management performed through GoDaddy as the vendor, aligning email account creation and deprovisioning with corporate user management processes.
PlanSource CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2022 2022
Account Based Marketing CRM 2021 2021
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2020 2020
PlanSource ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
PlanSource Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sourcing Procurement 2018 2018
PlanSource IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at PlanSource

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PlanSource Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PlanSource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PlanSource digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PlanSource Technographics
PlanSource is a Professional Services organization based in United States, with around 150 employees and annual revenues of $29.0 million.
PlanSource operates a diverse technology stack with applications such as UKG Pro HCM (ex UltiPro HCM), Drift AI Chatbot and GoDaddy Webmail, covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
PlanSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Drift and GoDaddy.
PlanSource recently adopted applications including 6sense Account Engagement Platform in 2022, Amazon EC2 in 2022 and Amazon CloudFront in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PlanSource’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PlanSource’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PlanSource technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.