Fortville, 46040, IN,
United States
PlaqueMaker Technographics
PlaqueMaker Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PlaqueMaker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 PlaqueMaker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PlaqueMaker has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PlaqueMaker is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PlaqueMaker revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PlaqueMaker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PlaqueMaker Tech Stack and Enterprise Applications
PlaqueMaker ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, PlaqueMaker implemented Oracle NetSuite ERP to consolidate its ERP Financial capabilities across the small manufacturing business. The implementation focused on core financial modules, including General Ledger, Accounts Payable, Accounts Receivable, fixed asset accounting, and order-to-cash workflows, supplemented by basic inventory control aligned with manufacturing order fulfillment.
Oracle NetSuite ERP was configured to centralize transaction processing and standardize the chart of accounts, billing and invoicing workflows, and month-end close procedures for a compact finance and operations team. Governance was established through role-based access and structured period close controls, and the deployment emphasized unified financial reporting and operational transaction capture between finance, production fulfillment, and sales functions.
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PlaqueMaker AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, PlaqueMaker implemented LivePerson Conversational Cloud to add on-site conversational engagement on its website. The deployment embeds the LivePerson Conversational Cloud web chat widget on plaquemaker.com to handle inbound customer inquiries and order questions. This Chatbots and Conversational AI deployment supports front-line customer service and sales functions for a small manufacturing firm with eight employees.
Configuration emphasizes standard Chatbots and Conversational AI capabilities, including rule-based automated messaging, session handoff to human agents, intent routing, and transcript logging to support agent response consistency. Operational ownership is centralized within the customer-facing team, who configure conversational flows, maintain canned responses, and monitor live sessions through the LivePerson Conversational Cloud console. The implementation uses web-based embedding and cloud-hosted conversational processing, aligning PlaqueMaker, LivePerson Conversational Cloud, Chatbots and Conversational AI, and customer service business functions in a single on-site engagement layer.
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PlaqueMaker Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, PlaqueMaker implemented Google Workspace (Formerly Google G-Suite) as its Collaboration solution for the eight employee manufacturing firm. The deployment is hosted under the plaquemaker.com domain and provides corporate email, shared calendars, cloud storage, and real time document collaboration across the organization.
Configuration emphasized core Google Workspace modules including Gmail, Google Calendar, Google Drive, Google Docs and Sheets, and Google Meet, administered through the Google Workspace admin console with centralized user provisioning and role based access controls. The implementation supports operational processes across sales, order processing, and general administration by standardizing shared drives, collaborative editing, and online meetings. The full application name Google Workspace (Formerly Google G-Suite) is referenced on PlaqueMaker's website and is used to unify communication and content collaboration across the company.
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PlaqueMaker eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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PlaqueMaker CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PlaqueMaker IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at PlaqueMaker
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| owner | CXO | Finance | ||||
| Customer Service | CXO | Customer Service | ||||
| Graphic Designer | CXO | Finance |
Apps Being Evaluated by PlaqueMaker Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||