Plivo
601 S Congress Ave, STE 220, The Littlefield Building,,
Austin, 78701, TX,
United States
Austin, 78701, TX,
United States
1 415-323-6390
Professional Services
Plivo Technographics
Plivo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plivo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Plivo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plivo has purchased the following applications: Sift Science Digital Trust Platform for ML and Data Science Platforms in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plivo is running and its propensity to invest more and deepen its relationship with Sift Science , Google , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plivo revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plivo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plivo Tech Stack and Enterprise Applications
Plivo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2018 | 2018 |
In 2018, Plivo deployed Sift Science Digital Trust Platform on its website to support digital trust and online risk decisioning. The deployment uses the Sift Science Digital Trust Platform, which sits in the ML and Data Science Platforms category, to instrument web event streams and provide behavioral scoring for user interactions.
Implementation centered on event ingestion and real time scoring pipelines, with site instrumentation capturing page events and API user activity to feed model evaluation. Functional capabilities implemented include behavioral scoring, device fingerprinting, anomaly detection, account takeover detection, and automated decisioning logic to surface high risk sessions for review.
Operational scope concentrated on the public website and API surface, routing Sift signals into Plivo risk operations and fraud review workflows for manual and automated decisions. Governance paired security and product teams to tune scoring thresholds and decision rules, aligning model outputs with operational policy and review procedures.
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Plivo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Plivo implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is documented on the company website and was adopted to centralize communication and content workflows across the organization.
Google Workspace (Formerly Google G-Suite) implementation covered core functional modules including enterprise email and calendaring, Drive based file storage with shared drives, Docs, Sheets and Slides for concurrent document authoring, and Meet for video conferencing and screen sharing. Administrative configuration used the Google Admin console to manage domains, organizational units, policy settings, and role based access control.
The deployment architecture reflected a cloud first model with user provisioning and mobile device management configured through the Admin console, and standard identity federation protocols such as SAML and OAuth indicated for single sign on and directory integration. The Collaboration deployment supported key business functions including engineering, product, sales, and customer support, enabling cross functional document workflows and consolidated communication channels.
Governance centered on organizational unit templates, group based access controls, mailbox retention settings, and device policy enforcement, with phased rollout and user onboarding executed via console driven provisioning and group assignments. Google Workspace (Formerly Google G-Suite) served as Plivo Google Workspace (Formerly Google G-Suite) Collaboration suite for enterprise email, file collaboration, and meetings.
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Collaboration | Collaboration |
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2019 | 2019 |
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Plivo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Plivo implemented DocuSign eSignature as a Digital Signing capability on its public website to enable customer facing contract execution and online agreement acceptance. Plivo uses DocuSign eSignature for Digital Signing to support customer contracts, order confirmations, and internal agreement workflows tied to its Professional Services operations.
The implementation concentrated on embedded signing ceremonies and template driven envelope management, leveraging DocuSign eSignature features such as recipient routing, authentication options, and audit trail logging to standardize document workflows. Configuration work included creating reusable templates and setting signing sequences to streamline repetitive agreements and reduce manual document handling.
Deployment was executed as an embedded web signing integration, using DocuSign eSignature endpoints to present signing experiences within Plivo’s website and to persist signed documents and audit metadata. Operational coverage emphasized customer facing signature flows and web based internal approvals, keeping the signing interaction within Plivo’s web properties.
Governance measures centered on centralized template management, role based access to signing functions, and retention of audit logs to support compliance and review. Rollout activities included documentation and end user guidance for contract, sales, and customer success teams to align operational processes with the new eSignature workflow.
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Plivo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Plivo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Incident Management | ITSM |
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2018 | 2018 |
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Plivo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Plivo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Plivo
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Plivo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plivo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plivo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Plivo Technographics
Plivo is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Plivo operates a diverse technology stack with applications such as
Sift Science Digital Trust Platform, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like ML and Data Science Platforms, Collaboration and Digital Signing.
Plivo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sift Science, Google and DocuSign.
Plivo recently adopted applications including
PostHog in 2023, Intuit Mailchimp Mandrill in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plivo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plivo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plivo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.