AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Plum & Owen
Location
5332 Kosciuszko Rd,
East Jindabyne, 2627, NSW,
Australia
Website
https://www.snowyvalleyresort.com.au/
Phone
61 2 9369 3010
Artw industry
Leisure and Hospitality
Employee
Revenue

Plum & Owen Technographics

Plum & Owen Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Plum & Owen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Plum & Owen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Plum & Owen has purchased the following applications: STAAH for Reservation and Booking Management in 2021, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Plum & Owen is running and its propensity to invest more and deepen its relationship with STAAH , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Plum & Owen revenues, which have grown to $206.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plum & Owen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Plum & Owen Tech Stack and Enterprise Applications

Plum & Owen ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
STAAH Legacy STAAH Reservation and Booking Management ERP Services and Operations n/a 2021 2021
In 2021, Plum & Owen deployed STAAH as its Reservation and Booking Management solution on its public Snowy Valley Resort website. STAAH is implemented as the website booking engine to capture direct reservations, present availability and rate options, and surface online booking workflows for guests visiting the resort site. Configuration emphasizes web-facing booking workflows, inventory control, rate plan configuration and channel distribution capabilities aligned with Reservation and Booking Management functionality, supporting the reservations and revenue operations of the resort. Governance and operational structure center on centralized booking rules and rate plan stewardship to maintain consistency between direct website bookings and external channels, with reservations and revenue teams responsible for daily configuration and booking lifecycle management.
Plum & Owen CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2020 2020
Plum & Owen implemented Automattic Jetpack CRM in 2020 to add CRM capabilities directly on its Snowy Valley Resort website. Automattic Jetpack CRM is deployed as a website-integrated CRM and is the primary tool for capturing web inquiries and converting site interactions into persistent customer and guest records. The implementation focuses on contact and lead capture workflows, maintaining guest contact records, note capture and simple segmentation to support marketing and front-of-house communications. The deployment architecture is centered on a web-hosted integration that embeds Automattic Jetpack CRM into online booking and enquiry flows, providing a lightweight SaaS oriented operational model. Operational coverage is concentrated on marketing and guest services functions, where the CRM supports inbound lead routing, email activity visibility and basic reporting for guest engagement. Governance and process adjustments emphasize standardizing web form capture, record hygiene and handoff procedures between marketing and service teams to maintain consistent customer records.

IT Decision Makers and Key Stakeholders at Plum & Owen

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Plum & Owen Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plum & Owen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plum & Owen digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Plum & Owen Technographics
Plum & Owen is a Leisure and Hospitality organization based in Australia, with around 160 employees and annual revenues of $206.0 million.
Plum & Owen operates a diverse technology stack with applications such as STAAH and Automattic Jetpack CRM, covering areas like Reservation and Booking Management and CRM.
Plum & Owen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as STAAH and Automattic.
Plum & Owen recently adopted applications including STAAH in 2021 and Automattic Jetpack CRM in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plum & Owen’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Plum & Owen’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plum & Owen technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.