PointClickCare
8 Spadina Ave. Suite 1400,
Toronto, M5V 2H6, ON,
Canada
Toronto, M5V 2H6, ON,
Canada
1 877-722-2431
Professional Services
PointClickCare Technographics
PointClickCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PointClickCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 PointClickCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PointClickCare has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Paycor 7 Geese Perform for Performance and Goal Management in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PointClickCare is running and its propensity to invest more and deepen its relationship with Oracle , Sage , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PointClickCare revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PointClickCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PointClickCare Tech Stack and Enterprise Applications
PointClickCare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, PointClickCare implemented Oracle NetSuite ERP as its ERP Financial solution. The Canadian professional services company with approximately 2300 employees and reported revenue of 600000000 deployed Oracle NetSuite ERP to centralize financial operations within its corporate finance and accounting organization.
Oracle NetSuite ERP was configured to deliver core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets, financial reporting and consolidation, revenue management and billing. Configuration work emphasized chart of accounts standardization, journal entry automation, period close orchestration and role based access controls to support financial governance, while workflows were instrumented to support month end close, intercompany accounting and audit trail requirements for the finance function.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2015 | 2015 |
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PointClickCare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor 7 Geese Perform | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
In 2019, PointClickCare implemented Paycor 7 Geese Perform. The deployment addressed Performance and Goal Management needs across the 2,300-employee professional services organization, centralizing performance reviews and goal alignment within HR and people operations.
Paycor 7 Geese Perform was configured to support goal setting, continuous feedback, structured performance review cycles, development plans, and recognition workflows, reflecting core capabilities of the Performance and Goal Management category. Configuration emphasized role based access controls, manager and employee workflows, and dashboarding to support review cadence and talent conversations.
Operational coverage spanned HR, talent management, and managers and individual contributors, with governance organized around defined review cadences, calibration sessions, and manager training to standardize evaluation processes. PointClickCare is listed as a customer on the vendor website, confirming the deployment.
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Skills Intelligence | HCM |
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2022 | 2022 |
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PointClickCare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, PointClickCare deployed Drift AI Chatbot on its public website. Drift AI Chatbot is implemented as part of the companys Chatbots and Conversational AI layer to support customer engagement workflows on the corporate site.
The implementation is surfaced as an embedded website chat widget with vendor-hosted conversational logic, configured for conversational lead qualification, automated responses, contextual routing, and escalation to human agents. Operational ownership is aligned with marketing and customer success teams, with centralized control over conversation scripts and staged content rollouts across targeted web pages to standardize messaging and intake workflows.
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PointClickCare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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PointClickCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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PointClickCare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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PointClickCare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2009 | 2009 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PointClickCare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Database Performance Monitoring | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PointClickCare SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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PointClickCare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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PointClickCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PointClickCare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PointClickCare
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Engineering, Business Intelligence and Analytics | Director | IT | |
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Manager, Corporate Technology Solutions - Business Intelligence | Manager | IT | |
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Market and Competitive Intelligence Manager | Manager | IT | |
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Chief Executive Officer | CXO | Finance | |
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Co-Founder and CTO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Vice President of Marketing | VP | Marketing | |
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Senior VP, Operations | VP | Operations | |
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Vice President, Corporate Accounts | VP | Sales | |
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CFO | CXO | Finance | |
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Senior Director, Financial Planning and Analysis | Director | Finance | |
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VP Finance | VP | Finance | |
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Senior Director, Finance | Director | Finance | |
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Co-Founder and COO | CXO | Finance | |
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Director Revenue Cycle Management | Director | Finance | |
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Director, SaaS Operations | Director | IT | |
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Director, Operations | Director | Finance | |
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VP, Total Rewards, HR Systems & Analytics | VP | IT | |
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VP, Talent Acquisition & Planning | VP | HR | |
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Chief People Officer & General Counsel | CXO | HR | |
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Director of Governance, Risk & Compliance (GRC) | Director | Risk | |
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Senior Legal Counsel Legal & Compliance | Manager | Legal | |
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Senior Data Governance Manager | Manager | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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QA Team Lead | Non Manager | IT | |
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Apps Being Evaluated by PointClickCare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PointClickCare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PointClickCare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PointClickCare Technographics
PointClickCare is a Professional Services organization based in Canada,
with around 2300 employees and annual revenues of $600.0 million.
PointClickCare operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Paycor 7 Geese Perform and Drift AI Chatbot,
covering areas like ERP Financial, Performance and Goal Management and Chatbots and Conversational AI.
PointClickCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Paycor and Drift.
PointClickCare recently adopted applications including
Clootrack Platform in 2024, 6sense Account Engagement Platform in 2023 and Degreed Intelligence in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PointClickCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PointClickCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PointClickCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.