Canberra, 2601, ACT,
Australia
Pollen Cafe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pollen Cafe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Pollen Cafe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pollen Cafe has purchased the following applications: Deputy Scheduling for Workforce Scheduling in 2014, Guestonline for Reservation and Booking Management in 2019, Wix.com for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pollen Cafe is running and its propensity to invest more and deepen its relationship with Deputy , Guestonline , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pollen Cafe revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pollen Cafe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guestonline | Legacy | Guestonline | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Pollen Cafe implemented Guestonline Reservation and Booking Management on its public website to capture and manage customer reservations. The deployment of Guestonline is customer-facing on pollencafe.com.au and supports the core business function of reservations and front-of-house booking for the cafe in Australia.
Guestonline is used as an embedded online booking widget and reservation calendar, providing category-aligned capabilities such as table allocation, availability rules, booking intake, guest profile records, and automated confirmation workflows. Operational ownership is concentrated in front-of-house and operations teams, with the system functioning as the primary reservation touchpoint on the corporate website. The implementation reflects a standard Reservation and Booking Management architecture, centralizing booking workflows and guest data for ongoing daily scheduling and service orchestration.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Marketing Automation | CRM |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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