Encinitas, 92024, CA,
United States
Pong Research Technographics
Pong Research Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pong Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Pong Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pong Research has purchased the following applications: Microsoft 365 for Collaboration in 2015, Adobe Commerce (ex Magento) for eCommerce in 2013, Oracle NetSuite CRM for CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pong Research is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pong Research revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pong Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pong Research Tech Stack and Enterprise Applications
Pong Research Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Pong Research implemented Microsoft 365 as its primary Collaboration platform. Pong Research is a 30 person retail company based in the United States with a web presence at pongcase.com, and the Microsoft 365 deployment established a cloud-hosted collaboration backbone for internal teams and external content workflows.
The Microsoft 365 implementation leveraged standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for document and intranet content management, OneDrive for Business for user file sync, and Microsoft Teams for real-time chat and meetings. Configuration efforts centered on user provisioning, permissions, and content sharing policies aligned to small business governance practices, and the presence of Microsoft 365 artifacts is reflected on the company website, indicating linkage between corporate collaboration services and web-facing operations.
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Pong Research eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013, Pong Research implemented Adobe Commerce (ex Magento) for eCommerce on its public website. The deployment used Adobe Commerce storefront and catalog capabilities to manage product catalog and SKU data, category structures, pricing rules, promotions, and catalog search, while theming and front end templating were configured to align the site with PongCase branding and mobile storefront requirements.
Operational scope focused on the United States online retail channel, with the Adobe Commerce admin console supporting merchandising, content management, checkout and order capture workflows, and basic order management used by customer service and operations staff. Governance emphasized site content workflows and a release cadence for theme and extension updates, and Adobe Commerce (ex Magento) served as the centralized eCommerce application to orchestrate storefront, catalog, checkout, and promotional functions.
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Pong Research CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012, Pong Research implemented Oracle NetSuite CRM as its central customer relationship management system. Pong Research implemented Oracle NetSuite CRM to consolidate sales and customer data for a small United States retail operation, establishing a single source of truth for sales, order intake, and customer service workflows within the CRM category.
The deployment emphasized core CRM capabilities typical of the CRM category, including lead and contact management, opportunity and pipeline tracking, activity logging, and quote to order visibility. Configuration was scaled for a 30 person retail organization, with role based access controls for sales and support, workflow rules for lead assignment, and automation of routine follow up activities to standardize sales stages.
Operational coverage placed Oracle NetSuite CRM as the system of record for sales and customer service teams across the company, driving consistent customer data and sales stage discipline. Governance introduced centralized data standards, basic change control for record hygiene, and a hands on rollout with user training and process alignment to embed the new lead to order workflow.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Pong Research PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Pong Research IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pong Research
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| COO and EVP/Business Development | VP | Finance | ||||
| Project Manager | Manager | Finance | ||||
| Vice President Design | VP | Marketing |
Apps Being Evaluated by Pong Research Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||