Poo~Pourri
4901 Keller Springs Suite 106D,
Addison, 75001, TX,
United States
Addison, 75001, TX,
United States
1 972-818-8200
Retail
Poo~Pourri Technographics
Poo~Pourri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Poo~Pourri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Poo~Pourri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Poo~Pourri has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Olark Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Poo~Pourri is running and its propensity to invest more and deepen its relationship with Oracle , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Poo~Pourri revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Poo~Pourri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Poo~Pourri Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Poo~Pourri implemented Oracle NetSuite ERP in an ERP Financial deployment to centralize financial management and support core accounting and order-to-cash workflows. The Oracle NetSuite ERP instance was positioned to manage core ledger activities alongside accounts receivable, accounts payable and billing processes, aligning finance and commercial transaction data under a single system.
Configuration work focused on standard ERP Financial modules and workflow automation for invoicing and service contract administration, with system administration responsibilities retained in-house. The team renegotiated the NetSuite service contract from platinum to gold based on usage metrics, a change to the Oracle NetSuite ERP commercial terms that resulted in a stated $10K annual cost reduction.
The implementation included multiple explicit integrations, led as project management initiatives, connecting NetSuite with a B2B EDI Gateway, Brandwise sales platform, ShoreTel VOIP and the Shopify ecommerce website. Operational coverage extended across finance, sales order processing and IT, with vendor management for Shopify, Amazon Web Services, Salesforce.com, Service One and AT&T, and hands-on oversight of provisioning, planning, installation and day-to-day operation.
Governance and operational controls were adjusted in parallel with IT cost optimization efforts, including renegotiation of 25 business cellphone contracts that yielded $15K to $20K in annual savings, elimination of externally contracted PC support and repair in favor of an in-house function saving $40K annually, and training of 50 end users on Microsoft Office 365 after migration from the desktop edition of Microsoft Office 2016. System administration proficiencies explicitly cited include NetSuite ERP, the B2B EDI Gateway, Brandwise sales support system, Microsoft Office 365 and Bitdefender antivirus.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Poo~Pourri implemented Olark Live Chat under the Chatbots and Conversational AI category on its public e commerce website. The deployment embedded the Olark Live Chat web widget to enable real time messaging between site visitors and support agents, positioning the application to support customer support and e commerce conversion workflows.
The implementation used Olark Live Chat front end JavaScript widget for visitor interaction and the Olark operator console for agent handling, with standard capabilities such as automated greetings, visitor presence indicators, manual agent handoff, offline messaging, and chat transcript capture. Configuration focused on chat routing to staffed agent consoles and on preserving chat logs for review, following typical Chatbots and Conversational AI functional workflows.
Operational coverage centered on the website storefront and product pages, aligning customer support and e commerce teams to handle inbound chat requests. Governance was implemented through console access controls and chat handling procedures that integrated with the brand's existing support processes, while transcripts were retained for agent quality control and training purposes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Poo~Pourri deployed Microsoft 365 to support Collaboration across its US retail organization. The deployment established a cloud-hosted Microsoft 365 tenant sized for an approximate 100 employee company, focused on corporate collaboration needs for marketing, operations, and finance teams.
The implementation used Microsoft 365 platform services including Exchange Online for email, SharePoint Online for content and intranet, Microsoft Teams for synchronous collaboration, and OneDrive for Business for user file sync and sharing. Configuration emphasis was on document management, team collaboration channels, and Office web app access to enable distributed content creation and shared workspaces.
Public site metadata indicates Microsoft 365 assets are referenced on the company website, confirming external-facing use of Microsoft 365 components. Governance was structured around tenant administration, user provisioning and permissions, and centralized collaboration policies to control sharing and access across business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Customer Experience, Customer Data Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Poo~Pourri
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Poo~Pourri Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Poo~Pourri IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Poo~Pourri digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Poo~Pourri Technographics
Poo~Pourri is a Retail organization based in United States,
with around 100 employees and annual revenues of $65.0 million.
Poo~Pourri operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Olark Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Poo~Pourri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Olark and Microsoft.
Poo~Pourri recently adopted applications including
Miva Merchant in 2021, Gorgias in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Poo~Pourri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Poo~Pourri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Poo~Pourri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.