Poppin
16 Madison Square West 3rd Floor,
New York, 10010, NY,
United States
New York, 10010, NY,
United States
1 212-391-7200
Retail
Poppin Technographics
Poppin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Poppin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Poppin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Poppin has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Greenhouse ATS for Applicant Tracking System in 2023, LiveChat for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Poppin is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Seismic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Poppin revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Poppin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Poppin Tech Stack and Enterprise Applications
Poppin ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Poppin implemented Oracle NetSuite ERP. The implementation targeted core accounting and financial operations under the ERP Financial category, centralizing transactional finance processes for the company in the United States.
The Oracle NetSuite ERP deployment was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, billing, fixed asset accounting, and period close automation. Standardized chart of accounts and centralized financial reporting capabilities were established to support month end close and statutory reporting workflows.
Operational coverage focused on finance and accounting departments across Poppin, with configuration scaled to a 200 employee retail organization and aligned to retail finance practices such as order to cash and procure to pay flows. Inventory valuation and cost reconciliation were structured to feed into the financial close and reporting processes, tying merchandising transactions to accounting records.
Governance changes introduced centralized role based access controls and standardized approval workflows for payables and receivables, with a phased rollout to finance teams to limit operational disruption. The deployment emphasized configuration and embedded financial controls to preserve upgradeability and align Oracle NetSuite ERP with Poppin business finance policies.
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Poppin HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Poppin implemented Greenhouse ATS as its Applicant Tracking System, embedding the Greenhouse ATS instance on Poppin.com to centralize candidate intake through the corporate career site. The deployment targets Poppin's talent acquisition and HR recruiting functions for its United States operations, aligning recruiting workflows with the company’s retail hiring needs for a 200 person organization.
The Greenhouse ATS implementation configures standard Applicant Tracking System capabilities including job requisition and posting management, career site job display and application capture, candidate pipeline tracking, interview orchestration with structured stages, offer management, and recruiting dashboards for hiring managers. Greenhouse ATS is used to enforce configurable hiring stages and assessment workflows, and to provide reporting and visibility across open roles and candidate pools.
Operational scope centers on Poppin’s HR and hiring manager community, with the website integration serving as the primary sourcing channel. Governance includes role-based permissions, requisition approval workflows, and structured interview processes to standardize hiring across departments. The narrative reflects an implementation focused on career site integration and core ATS workflows rather than broader HR system replacements.
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Learning and Development | HCM |
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2020 | 2020 |
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Poppin AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Poppin implemented LiveChat on its website. LiveChat is deployed as a front end web chat widget providing real time customer messaging within the Chatbots and Conversational AI category, supporting online customer service and e-commerce engagement.
The implementation centers on the LiveChat web chat widget and agent console, with standard functional capabilities configured such as real time messaging, canned responses, visitor session context capture, chat transcripts and basic chat routing rules. Configuration work focused on widget placement and trigger rules to surface chat during browsing and checkout interactions. The deployment leveraged LiveChat modules typical to Chatbots and Conversational AI use cases to enable synchronous support and guided selling workflows.
LiveChat is embedded in www.poppin.com to capture web session metadata and present customer context to agents, providing a direct channel from the storefront to customer support. Operational coverage is concentrated on online customer service and pre sales support, with the application used by support and e-commerce teams across Poppin in the United States. The implementation records chat transcripts and session data in the LiveChat console for post interaction review and continuity.
Governance and operational rules were defined to manage agent roles, hours of coverage and standardized response templates to ensure consistent handling of incoming chats. Rollout and ongoing management remain centered on support team workflows and the administrative controls available in the LiveChat application within the Chatbots and Conversational AI category.
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Poppin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Poppin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Poppin eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Poppin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Poppin ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Poppin TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Poppin PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Poppin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Poppin
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO/Co-founder | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Controller | Director | Finance | |
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COO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by Poppin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Poppin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Poppin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Poppin Technographics
Poppin is a Retail organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
Poppin operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Poppin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and LiveChat, Inc..
Poppin recently adopted applications including
Greenhouse ATS in 2023, DocuSign eSignature in 2022 and Oracle NetSuite ERP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Poppin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Poppin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Poppin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.