San Diego, 92101, CA,
United States
Port of San Diego Technographics
Port of San Diego Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Port of San Diego and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 Port of San Diego employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Port of San Diego has purchased the following applications: SAP Travel and Expense Management for Expense Management in 2011, Sojern for Guest Management in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Port of San Diego is running and its propensity to invest more and deepen its relationship with SAP , Sojern , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Port of San Diego revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Port of San Diego intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Port of San Diego Tech Stack and Enterprise Applications
Port of San Diego ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2011 | 2011 |
In 2011, Port of San Diego implemented SAP Travel and Expense Management using the SAP Travel OnDemand Cloud solution to centralize and streamline employee travel processes. The cloud-hosted deployment targeted Expense Management for the Port organization, covering travel request through expense settlement for employees across the authority.
The implementation configured SAP Travel and Expense Management around core functional modules including travel request and booking orchestration, expense reporting and receipt capture, automated approval workflows, policy controls for per-diem and allowable expenses, and expense auditing workflows. Configuration work emphasized role-based access and automated authorization to reduce manual expense processing, aligning with standard Expense Management capabilities.
Project execution involved PM assistant support to coordinate stakeholder engagement, system configuration, and user onboarding, with governance focused on centralized travel policy enforcement and approval routing tied to operational roles. The effort aimed to streamline the travel process for employees at the Port of San Diego and to standardize expense processing across departments.
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Port of San Diego ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Port of San Diego implemented Sojern on its website to establish web-based Guest Management capabilities. The Sojern deployment focuses on visitor journey instrumentation, digital guest engagement and profile capture on the public-facing site to support guest-facing workflows and audience activation.
Configuration emphasized web tagging, audience segmentation and campaign-ready guest profiles to align with Guest Management functional workflows such as reservation-style interactions, personalized communications and visit orchestration. Operational ownership is centered in the marketing and visitor services teams, with governance controls for data capture, consent and content-level management of guest-facing experiences.
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Port of San Diego Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Port of San Diego implemented Microsoft 365 to consolidate productivity and communications across the organization. The deployment is categorized as Collaboration and supports enterprise email, document management and team communication for the Port of San Diego.
The Microsoft 365 implementation includes Exchange Online for email, SharePoint Online for intranet and content publishing, OneDrive for personal file synchronization, Microsoft Teams for meetings and chat, and Office desktop and web applications for productivity. Microsoft 365 was configured with tenant-level administration and role-based access via Azure Active Directory, and standard collaboration constructs such as shared site collections and lists were used to centralize document management. Power Automate and native Microsoft 365 workflow capabilities are used to automate routine processes and approvals where appropriate.
The implementation extends to the Port of San Diego website, using Microsoft 365 content services to surface published documents and centralize asset access for public and internal site pages. Operational coverage spans corporate communications, facilities and administrative teams and supports approximately 950 employees, with identity and access controls managed at the tenant level to govern departmental access.
Governance is structured around tenant administration, content governance and retention labels, with conditional access policies applied to secure collaboration. Rollout emphasized centralized tenant management, site collection configuration and user onboarding to standardize collaboration workflows across departments.
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Port of San Diego Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Port of San Diego CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Port of San Diego ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Port of San Diego IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Port of San Diego
Apps Being Evaluated by Port of San Diego Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||