AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Porto Seguro Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2011 2012
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ebix Legacy EbixAdvantage Insurance ERP ERP Services and Operations n/a 2010 2010
In 2010, Porto Seguro implemented EbixAdvantage as an Insurance ERP to operationalize broker and exchange capabilities for motor and property insurance distribution in Brazil. USIX’s customer list, which became part of Ebix after the 2010 acquisition, indicates Porto Seguro relied on USIX broker and exchange systems that were incorporated into Ebix’s international carrier and exchange solutions, including AdvantageWeb and EbixAdvantage. The EbixAdvantage deployment centered on broker and exchange functionality delivered as Insurance ERP capabilities, including distribution orchestration, policy lifecycle support for issuance and servicing, quote and bind workflows, and commission accounting for broker settlements. Configuration emphasized broker transaction processing and automated workflow rules consistent with exchange operations, with the EbixAdvantage application providing the principal transaction and administration layer. Operational coverage targeted Porto Seguro’s motor and property lines distributed through broker networks across Brazil, with EbixAdvantage supporting broker-facing portals and distribution channel processes. The implementation aligned the exchange platform to insurer distribution functions, embedding broker orchestration, commission workflows, and policy administration within the EbixAdvantage environment. Governance and process alignment focused on standardizing distribution and commission processes under the exchange model, consolidating broker transaction governance within EbixAdvantage and the Advantage product lineage. EbixAdvantage served as the central Insurance ERP instance for broker/exchange operations following the USIX integration into Ebix, preserving exchange-oriented distribution capabilities for Porto Seguro.
Insurance ERP ERP Services and Operations 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pontaltech Legacy Pontaltech Voicebot Play! Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Porto Seguro ran a pilot of Pontaltech Voicebot Play! in Brazil to support promotional outreach, debt-recovery contacts and informational calls. The pilot operated 30 to 50 virtual agents concurrently, exercising outbound and inbound voice interaction scenarios in the insurer's contact center environment. Porto Seguro used Pontaltech Voicebot Play! as a Chatbots and Conversational AI deployment to automate scripted outreach and recovery workflows while capturing conversational data for evaluation. The trial focused on voice recognition, dialog scripting and campaign orchestration, and reported about 95 percent answer accuracy during the trial. Functional scope included voice interaction scripting, automated call handling and campaign-driven outreach tied to collections and customer engagement business functions, providing a production-like testbed for governance decisions and process adjustments prior to wider rollouts.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2017 2017
Analytics and BI Analytics and BI 2024 2024
Data Warehouse Analytics and BI 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Survey and Questionnaire Collaboration 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Customer Experience CRM 2016 2016
Customer Experience CRM 2019 2019
Interactive Voice Response (IVR) CRM 2016 2016
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2016 2016
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Risk Management TRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extract, Transform, and Load (ETL) PaaS 2020 2020
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
Secure Web Gateways (SWG) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Porto Seguro
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Porto Seguro Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Porto Seguro Technographics

Porto Seguro is a Insurance organization based in Brazil, with around 13700 employees and annual revenues of $6.66 billion.

Porto Seguro operates a diverse technology stack with applications such as SAP ERP ECC 6.0, EbixAdvantage and Pontaltech Voicebot Play!, covering areas like ERP Financial, Insurance ERP and Chatbots and Conversational AI.

Porto Seguro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Ebix and Pontaltech.

Porto Seguro recently adopted applications including Oracle Cloud Infrastructure in 2025, FIS Insurance Accounting Suite in 2024 and FIS Insurance Statutory Reporter in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Porto Seguro’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Porto Seguro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Porto Seguro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.