Porto Seguro
Rua Barao de Piracicaba, 740 11th Floor Campos Eliseos Alameda Barao de Piracicaba,
Sao Paulo, 01216-012,
Brazil
Sao Paulo, 01216-012,
Brazil
55 11 2393 7093
Insurance
Porto Seguro Technographics
Porto Seguro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Porto Seguro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13700 Porto Seguro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Porto Seguro has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, EbixAdvantage for Insurance ERP in 2010, Pontaltech Voicebot Play! for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Porto Seguro is running and its propensity to invest more and deepen its relationship with SAP , Ebix , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Porto Seguro revenues, which have grown to $6.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Porto Seguro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Porto Seguro Tech Stack and Enterprise Applications
Porto Seguro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, Porto Seguro implemented SAP ERP ECC 6.0 as its ERP Financial platform, deploying core financial controls and centralized accounting processes for the insurance business in Brazil. The initial deployment targeted general ledger consolidation, accounts payable, accounts receivable, and fixed asset management to standardize financial operations across business units.
SAP ERP ECC 6.0 was configured with FI and CO functional modules, accounts payable automation, invoice processing flows, financial reporting structures and asset accounting capabilities. Implementation work included master data configuration, chart of accounts design, posting rules and tax determination aligned to Brazilian tax requirements, and internal control points for period close and auditability.
Between February 2016 and August 2016 Porto Seguro integrated Ariba Network E-Procurement with SAP ERP ECC 6.0, an engagement associated with FUSION Consultoria. The Ariba applications integrated were Purchase Order, Ariba Procurement Content, Invoice Status including NFe and NFe-R, Service Entry Sheet, Supplier Information and Performance Management, and Spend Visibility, with deliverables that included composition of technical documentation and knowledge transfer sessions.
Operational coverage focused on finance, procurement and supplier management functions across Porto Seguro in Brazil. The integration aligned procure to pay orchestration and supplier invoice lifecycle with SAP ERP ECC 6.0 financial posting and accounts payable processes, and governance activities emphasized documented interfaces, configuration handoffs and internal team training for ongoing operations.
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Porto Seguro ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ebix | Legacy | EbixAdvantage | Insurance ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Porto Seguro implemented EbixAdvantage as an Insurance ERP to operationalize broker and exchange capabilities for motor and property insurance distribution in Brazil. USIX’s customer list, which became part of Ebix after the 2010 acquisition, indicates Porto Seguro relied on USIX broker and exchange systems that were incorporated into Ebix’s international carrier and exchange solutions, including AdvantageWeb and EbixAdvantage.
The EbixAdvantage deployment centered on broker and exchange functionality delivered as Insurance ERP capabilities, including distribution orchestration, policy lifecycle support for issuance and servicing, quote and bind workflows, and commission accounting for broker settlements. Configuration emphasized broker transaction processing and automated workflow rules consistent with exchange operations, with the EbixAdvantage application providing the principal transaction and administration layer.
Operational coverage targeted Porto Seguro’s motor and property lines distributed through broker networks across Brazil, with EbixAdvantage supporting broker-facing portals and distribution channel processes. The implementation aligned the exchange platform to insurer distribution functions, embedding broker orchestration, commission workflows, and policy administration within the EbixAdvantage environment.
Governance and process alignment focused on standardizing distribution and commission processes under the exchange model, consolidating broker transaction governance within EbixAdvantage and the Advantage product lineage. EbixAdvantage served as the central Insurance ERP instance for broker/exchange operations following the USIX integration into Ebix, preserving exchange-oriented distribution capabilities for Porto Seguro.
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Insurance ERP | ERP Services and Operations |
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2024 | 2024 |
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Porto Seguro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pontaltech | Legacy | Pontaltech Voicebot Play! | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Porto Seguro ran a pilot of Pontaltech Voicebot Play! in Brazil to support promotional outreach, debt-recovery contacts and informational calls. The pilot operated 30 to 50 virtual agents concurrently, exercising outbound and inbound voice interaction scenarios in the insurer's contact center environment. Porto Seguro used Pontaltech Voicebot Play! as a Chatbots and Conversational AI deployment to automate scripted outreach and recovery workflows while capturing conversational data for evaluation.
The trial focused on voice recognition, dialog scripting and campaign orchestration, and reported about 95 percent answer accuracy during the trial. Functional scope included voice interaction scripting, automated call handling and campaign-driven outreach tied to collections and customer engagement business functions, providing a production-like testbed for governance decisions and process adjustments prior to wider rollouts.
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Porto Seguro Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Porto Seguro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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Porto Seguro Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Porto Seguro eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Porto Seguro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Interactive Voice Response (IVR) | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Porto Seguro ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Porto Seguro Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Porto Seguro TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2018 | 2018 |
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Porto Seguro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Porto Seguro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Porto Seguro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Porto Seguro
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | IT | |
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IT Architecture SR Manager | Manager | IT | |
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Head of Data | Director | Finance | |
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Head of CRM, Marketing Analytics & Insights | Director | Marketing | |
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General Manager Product, Price and E-commerce Manager | Manager | Sales | |
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Vice Presidente Comercial & Marketing | VP | Marketing | |
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IT Solution Architecture | Manager | IT | |
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Software Engineer || Head IT Operations-OpS | Manager | IT | |
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Apps Being Evaluated by Porto Seguro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Porto Seguro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Porto Seguro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Porto Seguro Technographics
Porto Seguro is a Insurance organization based in Brazil,
with around 13700 employees and annual revenues of $6.66 billion.
Porto Seguro operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, EbixAdvantage and Pontaltech Voicebot Play!,
covering areas like ERP Financial, Insurance ERP and Chatbots and Conversational AI.
Porto Seguro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Ebix and Pontaltech.
Porto Seguro recently adopted applications including
Oracle Cloud Infrastructure in 2025, FIS Insurance Accounting Suite in 2024 and FIS Insurance Statutory Reporter in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Porto Seguro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Porto Seguro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Porto Seguro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.