Johannesburg, 2146,
South Africa
PPC Ltd Technographics
PPC Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PPC Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 PPC Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PPC Ltd has purchased the following applications: Pragma On Key Enterprise Asset Management for Enterprise Asset Management in 2017, LiveChat for Chatbots and Conversational AI in 2022, Mixpanel for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PPC Ltd is running and its propensity to invest more and deepen its relationship with Pragma , LiveChat, Inc. , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PPC Ltd revenues, which have grown to $579.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PPC Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PPC Ltd Tech Stack and Enterprise Applications
PPC Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pragma | Legacy | Pragma On Key Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 PPC Ltd implemented Pragma On Key Enterprise Asset Management to extend its enterprise asset management program across its manufacturing footprint and support ongoing asset care objectives. PPC Ltd is South Africa’s largest cement supplier, operating nine manufacturing facilities and three milling depots in South Africa, Botswana and Zimbabwe, and pursuing regional expansion into Botswana, DRC, Ethiopia, Mozambique, Rwanda and Zimbabwe.
The Pragma On Key Enterprise Asset Management deployment centered on Asset Register Management, Work Planning and Control, Asset Care Plan Development, Material Management and platform-level integration capabilities. Configuration emphasized standardized work planning, preventive maintenance routines, and material lifecycle visibility to support maintenance execution and spare parts provisioning.
Operational scope covered plant-level maintenance and materials processes across PPC’s nine plants and three depots, enabling cross-site coordination as the company scaled regionally. Integration work focused on connecting On Key with operational systems and materials workflows to support work pack delivery and materials reservations without naming specific third-party systems.
Governance and process transformation followed an established cadence, building on the Maintenance Optimisation Program completed with Pragma in 2008 that introduced On Key together with Best Practice Business Processes. PPC and Pragma continued joint development after a 2013 feasibility review and a technology upgrade to On Key 5 in 2014, with 2017 activities maintaining a roadmap of co-developed functionality to align the application to evolving business requirements.
PPC has been a Pragma client since 2002, which underpinned implementation governance and roadmap alignment for Pragma On Key Enterprise Asset Management. The program standardized maintenance governance and material management processes across sites to align with the company’s asset care vision and regional growth strategy.
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PPC Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, PPC Ltd implemented LiveChat on its public website. The LiveChat deployment uses a browser-embedded chat widget as the customer-facing component and is categorized as Chatbots and Conversational AI, providing real-time messaging for web visitors and immediate engagement for commercial inquiries.
Functionally the implementation leverages standard Chatbots and Conversational AI capabilities such as live agent chat, predefined responses, session transcripts, and routing to digital support queues, supporting customer service and inbound sales workflows. Operational ownership is centered on PPC Ltd's digital channels and customer support teams in South Africa, with the LiveChat solution provisioned site-wide on ppc.africa to capture and manage web inquiries.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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PPC Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, PPC Ltd implemented Mixpanel on its public website. The deployment is targeted at web event collection to support Marketing Analytics for digital engagement and campaign measurement across the company.
The implementation uses client side instrumentation to capture page views, custom events, user properties, and session attributes, enabling funnel analysis, cohort segmentation, and retention workflows typical of Mixpanel deployments. Configuration work included a standardized event taxonomy, staged tagging and QA validation across site pages, and the creation of real time dashboards and saved cohorts to support recurring analysis.
Operational coverage centers on marketing and digital analytics stakeholders who consume dashboards and cohorts for campaign performance and behavioral analysis. The PPC Ltd Mixpanel Marketing Analytics implementation formalizes event governance, access control and a tagging rollout process to sustain data quality and cross functional reporting.
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PPC Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PPC Ltd
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Apps Being Evaluated by PPC Ltd Executives
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