Practical Technology Solutions
19 West Main Street, 1st Floor, Suite 100,
Ashland, 44805, OH,
United States
Ashland, 44805, OH,
United States
1 419-557-2225
Professional Services
Practical Technology Solutions Technographics
Practical Technology Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Practical Technology Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Practical Technology Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Practical Technology Solutions has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2019, Zoominfo Platform for Account Based Marketing in 2021, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Practical Technology Solutions is running and its propensity to invest more and deepen its relationship with My Live Chat , JivoChat , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Practical Technology Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Practical Technology Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Practical Technology Solutions Tech Stack and Enterprise Applications
Practical Technology Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Practical Technology Solutions implemented My Live Chat on its public website, deploying My Live Chat as a Chatbots and Conversational AI application to handle client inquiries and basic lead capture. The implementation targets customer facing workflows for the professional services firm and concentrates on on site conversational engagement rather than back office automation.
Configuration centered on the web embedded live chat widget and conversational routing, with standard category aligned capabilities such as real time messaging, canned responses, agent presence, and conversation history retention within the My Live Chat application. Configuration work for a 10 person firm was lightweight, focused on agent account setup, availability schedules, and templated reply flows to enable consistent responses.
Operational coverage is limited to the company website where the My Live Chat widget is embedded, supporting sales and client support interactions from the firm s client facing staff. Conversation records are retained in the My Live Chat application backend and are accessible to agents for follow up, providing a single conversational source of truth for website initiated contacts.
Governance and workflow adjustments emphasized simple operational controls, including assigning agent ownership for inbound chats and defining response expectations within the application interface. Rollout for Practical Technology Solutions was scoped to the website channel only, with ongoing operational oversight by client facing staff rather than a centralized IT program.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Practical Technology Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, Practical Technology Solutions implemented Zoominfo Platform and deployed the Zoominfo Platform on its website to support Account Based Marketing initiatives. The implementation targeted the firm’s external touchpoint for prospect engagement, aligning the application with a compact operational footprint for a 10 employee professional services company.
Configuration emphasized Account Based Marketing capabilities typical of the category, including target account identification, firmographic and contact enrichment, website visitor tracking, and intent signal capture to inform outreach. The deployment was scoped to marketing and sales workflows, with the Zoominfo Platform integrated into on-site lead capture and enrichment processes, and governance set up as centralized configuration and light operational ownership by the marketing lead.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Practical Technology Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Practical Technology Solutions deployed GoDaddy to host and manage its public website. The deployment uses GoDaddy in the Application Hosting and Computing Services category and covers domain registration, DNS management, and web hosting provisioning consistent with a small professional services firm. GoDaddy is configured on the company website to serve site content, manage DNS records, and centralize the firm’s external web footprint.
The implementation scope focuses on marketing and client-facing functions, supporting the firm’s online storefront, contact forms, and informational pages for a ten person organization. Governance is handled internally with site administration and DNS changes managed by staff, and hosting operations organized around small business administrative processes. Operational controls include credential management, content update workflows, and change tracking for website and domain settings.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Practical Technology Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Practical Technology Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager of Development and Operations | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Founder, President | CXO | Finance | |
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Founder and CEO | CXO | Operations | |
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Manager of Development and PracticalTek Operations | Manager | Operations | |
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Apps Being Evaluated by Practical Technology Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Practical Technology Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Practical Technology Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Practical Technology Solutions Technographics
Practical Technology Solutions is a Professional Services organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Practical Technology Solutions operates a diverse technology stack with applications such as
My Live Chat, Zoominfo Platform and GoDaddy,
covering areas like Chatbots and Conversational AI, Account Based Marketing and Application Hosting and Computing Services.
Practical Technology Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as My Live Chat, Zoominfo and GoDaddy.
Practical Technology Solutions recently adopted applications including
JivoChat in 2021, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Practical Technology Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Practical Technology Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Practical Technology Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.