New York, 10018, NY,
United States
PresenceLearning, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PresenceLearning, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 PresenceLearning, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PresenceLearning, Inc. has purchased the following applications: Sage Intacct for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PresenceLearning, Inc. is running and its propensity to invest more and deepen its relationship with Sage , Stripe , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PresenceLearning, Inc. revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PresenceLearning, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, PresenceLearning, Inc. implemented Sage Intacct as its ERP Financial application. The Sage Intacct deployment focused on core financial modules including general ledger, accounts payable, accounts receivable, and revenue management, configured to support the company size and finance organization of a 500-employee education provider.
The project leveraged internal technological proficiency to manage parallel implementations of YayPay and Sage Intacct, aligning accounts receivable automation, billing orchestration, and revenue recognition workflows. Sage Intacct was instrumented for transaction-level financial posting, period close orchestration, and operational reporting, with configuration workstreams targeting chart of accounts alignment and automation of recurring entries.
Governance emphasized finance-led configuration and role based access controls, with change management and training directed at finance, accounting, and revenue operations teams across the United States. The implementation narrative centers on consolidating financial workflows in Sage Intacct, embedding automated AR routines alongside YayPay implementation, and establishing process ownership for month end and revenue processes.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 PresenceLearning, Inc. implemented Greenhouse ATS as its Applicant Tracking System, embedding the Greenhouse ATS experience directly on the corporate careers site to centralize applicant capture for its U.S.-based recruiting operations. The deployment supported the company recruiting function across HR and talent acquisition for a 500-employee education technology provider, positioning Greenhouse ATS as the primary system of record for candidate pipelines and job requisitions.
The Greenhouse ATS implementation included standard Applicant Tracking System capabilities such as configurable job posting and requisition workflows, candidate pipelines with stage gating, interview scheduling and calendar coordination, and offer tracking. Configuration work focused on structured interview kits and scorecards to standardize hiring decision inputs, and on automated candidate status updates to maintain recruiter and hiring manager visibility.
Operationally Greenhouse ATS was integrated into PresenceLearning’s public careers pages to capture inbound applicants and to drive application routing into recruiter queues, supporting intake, screening, and interview coordination across recruiting and HR teams. The implementation emphasized role-based access for recruiters and hiring managers, application lifecycle orchestration from application receipt to offer stages, and web-embedded application forms to streamline candidate experience on the company website.
Governance centered on formalizing hiring workflows and permissions, enforcing consistent scorecard use, and establishing a single source of truth for candidate data within Greenhouse ATS. The configuration and process design focused on reducing ad hoc hiring practices and aligning recruiting operations with disciplined interview and selection workflows, with the Greenhouse ATS instance serving as the operational hub for applicant management.
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Talent Sourcing | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 PresenceLearning, Inc. deployed Salesforce Chat, formerly Salesforce Live Agent, on its public website. The implementation targeted the Chatbots and Conversational AI category to enable real time visitor to agent messaging and structured session management for online inquiries.
The deployment implemented standard conversational capabilities common to the Chatbots and Conversational AI category, including agent console handling, chat queueing and routing, pre chat intake forms, and persistent chat transcripts for record keeping. Configuration focused on routing logic and agent presence to support concurrent sessions and handoff workflows between chat operators.
Operational coverage centered on the company website and supported customer support and client engagement teams across the United States. The implementation emphasized web embedded chat widgets and session lifecycle controls to manage live engagements from initial contact through transcript capture.
Governance changes included formalizing chat handling workflows and agent responsibilities, adjusting shift and routing rules, and establishing transcript retention and access practices for operational oversight. The project narrative centers on PresenceLearning, Inc., Salesforce Chat, Chatbots and Conversational AI, and the customer support and engagement functions the solution enabled.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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