AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Price Bailey LLP Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Moneypenny Legacy Moneypenny Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Price Bailey LLP deployed Moneypenny Live Chat as a client-facing conversational layer, using the application within the Chatbots and Conversational AI category to support its finance and accountancy customer service process. The implementation was positioned to provide continuous availability, combining web chat with telephone answering to deliver 24/7 chat and call support for clients in the United Kingdom. The deployment of Moneypenny Live Chat focused on live chat routing and real person handover capabilities common to the Chatbots and Conversational AI category, enabling simultaneous chat and voice channels for inbound enquiries. Configuration emphasized client intake and lead capture workflows, allowing enquiries initiated in chat to be captured and escalated to human operators as required. Operational coverage was centered on the firm s client service teams and contact handling processes for accounting clients across the United Kingdom, with the service running alongside the firm s telephone answering provision to ensure continuity across channels. The implementation supported day to day client responsiveness and frontline enquiry handling rather than back office financial processing. Governance and rollout were organized around client-facing channels and answering service alignment, with vendor documentation noting increased lead capture and the ability for clients to speak or chat to a real person at any time. The vendor case study also states the deployment helped Price Bailey respond to enquiries faster, improving responsiveness for accounting clients.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Symphony APS Legacy SymphonyCRM CRM CRM n/a 2021 2021
In 2021, Price Bailey LLP implemented SymphonyCRM as its CRM in the United Kingdom. The deployment aligned SymphonyCRM with Symphony APS Client Sense to drive automated population and enrichment of contact records. Client Sense was configured to harvest contact and engagement data from Microsoft Exchange and Microsoft 365, feeding activity signals and contact attributes into SymphonyCRM. Integration was embedded into the firm's CRM module workflows to provide continuous cleansing and automated contact enrichment, reducing reliance on manual entry and improving data integrity for downstream marketing and BD processes. Operational scope covered marketing and business development functions across the firm, with the UK deployment delivering immediate CRM enrichment and faster value from the CRM system as described in the case study. Governance emphasized automated harvesting rules and ongoing data hygiene routines, instrumenting SymphonyCRM records with exchange sourced engagement signals to support segmentation and outreach.
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn GoToMyPC Remote Monitoring and Management ITSM n/a 2021 2021
In 2021, Price Bailey LLP deployed LogMeIn GoToMyPC to provide web-initiated remote access capabilities, with the implementation surfaced on their website. This deployment is categorized as Remote Monitoring and Management and positions LogMeIn GoToMyPC as the firm’s remote access and support interface for browser-based session initiation. The LogMeIn GoToMyPC implementation emphasizes core Remote Monitoring and Management functionality, including secure remote desktop access, multi-factor authentication and centralized session logging, role-based access controls, file transfer and collaborative session features consistent with professional services support workflows. Configuration work focused on browser-triggered connection flows from the firm website and device-agnostic session handling to support remote troubleshooting and advisory interactions. Operational coverage is within Price Bailey LLP’s United Kingdom operations, targeting IT support and client-facing teams for remote support and collaboration. Governance centers on centralized account provisioning, access rights management and retention of audit trails to align remote access with the firm’s compliance posture.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Price Bailey LLP
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Price Bailey LLP Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Price Bailey LLP Technographics

Price Bailey LLP is a Banking and Financial Services organization based in United Kingdom, with around 300 employees and annual revenues of $30.0 million.

Price Bailey LLP operates a diverse technology stack with applications such as Moneypenny Live Chat, SymphonyCRM and LogMeIn GoToMyPC, covering areas like Chatbots and Conversational AI, CRM and Remote Monitoring and Management.

Price Bailey LLP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Moneypenny, Symphony APS and GoTo (formerly LogMeIn).

Price Bailey LLP recently adopted applications including Symphony Client Sense in 2024, SymphonyCRM in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Price Bailey LLP’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Price Bailey LLP’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Price Bailey LLP technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.