Duryea, 18642, PA,
United States
Pride Mobility Products Technographics
Pride Mobility Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pride Mobility Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Pride Mobility Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pride Mobility Products has purchased the following applications: FIS GETPAID for AR Automation in 2001, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pride Mobility Products is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pride Mobility Products revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pride Mobility Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pride Mobility Products Tech Stack and Enterprise Applications
Pride Mobility Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2001 | 2001 |
In 2001, Pride Mobility Products implemented FIS GETPAID as an AR Automation solution to centralize accounts receivable operations and strengthen collections. The FIS GETPAID application was positioned to improve visibility into outstanding receivables and to enhance performance monitoring across finance functions.
The implementation focused on core AR Automation functionality typical for the category, including automated collections workflows, structured dispute tracking, cash application assistance, and operational reporting and dashboards. Configuration emphasized rule driven collections prioritization and standardized aging segmentation to support day to day credit and collections activity.
Operationally the deployment covered the companys corporate finance, credit and collections teams and was embedded into existing order to cash workflows and accounts receivable processes. The FIS GETPAID application provided centralized performance monitoring and reporting capabilities to give finance leadership consolidated views of receivable aging and collector productivity.
Governance changes accompanied the rollout, formalizing collections SLAs and standardized escalation procedures to align people and process with the new system capabilities. The stated outcome of the implementation was a decrease in outstanding accounts receivable and enhanced performance monitoring through the FIS GETPAID AR Automation deployment.
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ERP Financial | ERP |
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2017 | 2018 |
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Pride Mobility Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pride Mobility Products implemented TeamSupport SnapEngage. The TeamSupport SnapEngage deployment is embedded on Pride Mobility Products' public website and functions as the company's primary Chatbots and Conversational AI channel for front-line customer engagement, handling inbound user conversations and prospect inquiries. The implementation surfaces a web chat widget and session handoff mechanisms to live agents, providing a persistent digital contact point on product and support pages.
Functional coverage aligns with customer service and sales support workflows, using standard chat capabilities such as real-time messaging, canned responses, proactive chat prompts, and lead capture to feed downstream case handling and follow-up processes. The solution is integrated into the customer-facing web layer and configured to route conversations into internal support queues and ticketing workflows, enabling agent-assisted resolution and escalation paths. Governance centers on chat handling procedures, response templates, and operational hours to standardize agent responses and maintain a consistent conversational experience.
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Pride Mobility Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Pride Mobility Products implemented Zoom for Audio Video and Web Conferencing. The deployment was positioned to support a 1,500 employee manufacturing organization and to extend real-time video communications into customer facing channels through their corporate website.
The implementation centered on core Zoom capabilities, including scheduled and ad hoc video meetings, webinar-style presentations, screen sharing, and cloud recording, with tenancy and administrative controls configured at the corporate account level. Zoom was configured to provide centralized user and policy management through the vendor console, employing role-based administration and meeting configuration to standardize conferencing behavior across business units.
Operational coverage included internal collaboration for corporate functions and engineering, and external engagement for customer support and dealer interactions, with Zoom functionality exposed on the public site to enable direct customer-facing video sessions. Integrations were focused on web-side embedding of Zoom join functionality and the use of Zoom services as the primary Audio Video and Web Conferencing platform across Pride Mobility Products.
Governance focused on centralized conferencing policy, admin console oversight, and standardized scheduling workflows to manage meeting lifecycle and access. The implementation narrative emphasizes application configuration and operational scope rather than quantified outcomes.
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Collaboration | Collaboration |
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2021 | 2021 |
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Pride Mobility Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2021 | 2021 |
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Pride Mobility Products SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2020 |
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Pride Mobility Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM | CRM |
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2015 | 2015 |
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Pride Mobility Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Pride Mobility Products PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Pride Mobility Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Pride Mobility Products CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Pride Mobility Products
Apps Being Evaluated by Pride Mobility Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||