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Prima Business Control Software
Location
Cheshire House,
Widnes, WA8 0RP,
United Kingdom
Website
https://www.primasoftware.co.uk/
Phone
n/a
Artw industry
Professional Services
Employee
Revenue

Prima Business Control Software Technographics

Prima Business Control Software Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Prima Business Control Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Prima Business Control Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Prima Business Control Software has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015, PrimaGO eCommerce for eCommerce in 2008 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Prima Business Control Software is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Prima Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Prima Business Control Software revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prima Business Control Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Prima Business Control Software Tech Stack and Enterprise Applications

Prima Business Control Software AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Prima Business Control Software deployed Freshdesk Messaging (Formerly Freshchat) on its public website. Prima Business Control Software uses Freshdesk Messaging (Formerly Freshchat) in the Chatbots and Conversational AI category to provide web‑based conversational engagement for customer support and lead capture, embedding the vendor’s cloud hosted messaging widget directly into site pages. The deployment leverages category‑aligned capabilities such as a web‑embedded messaging widget, automated bot flows for initial triage, conversation routing to a shared inbox, and persistent conversation history to preserve context across sessions. Operational ownership is centered on customer‑facing functions, primarily support and sales, with the application serving as the primary conversational touchpoint on the corporate website. Governance is implemented through inbox and role configuration rather than bespoke on‑premises infrastructure, consistent with a small professional services organization using a SaaS chat platform.
Prima Business Control Software Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Prima Business Control Software deployed Microsoft 365 to support Collaboration across its UK professional services operations. The company of roughly 30 employees explicitly indicates use of Microsoft 365 on its website, establishing the application as a core collaboration layer for the business. The Microsoft 365 implementation is described in the context of Collaboration capabilities, and is consistent with a configuration that provides email and calendaring, team chat and meetings, document libraries and intranet, and personal file sync and co-authoring. Microsoft 365 is positioned to enable core collaboration workflows such as shared document review, real time co-authoring, group meetings, and centralized calendar management for client delivery and internal coordination. Operational coverage appears focused on firmwide collaboration across client delivery, administration, and support functions, with tenancy level administration and user provisioning implied as standard governance controls. The deployment narrative emphasizes Microsoft 365 as the Collaboration platform for Prima Business Control Software, aligning platform capabilities with the business functions of a small professional services firm.
Prima Business Control Software eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Prima Software Legacy PrimaGO eCommerce eCommerce eCommerce n/a 2008 2008
In 2008, Prima Business Control Software implemented PrimaGO eCommerce on its public website. Prima Business Control Software uses PrimaGO eCommerce in the eCommerce category to support online sales and order capture business functions. PrimaGO eCommerce is deployed as the company storefront, providing product catalog, shopping cart, checkout and online order capture capabilities tailored to a professional services context. Deployment is focused on the customer-facing website hosted under the company domain in the United Kingdom, with the PrimaGO eCommerce application handling catalog management, pricing updates, client-facing order entry and checkout workflow for fee-based service offerings. Operational scope centers on web sales and client engagement, while governance is organized around catalog control, publishing workflows and order processing procedures to align online bookings with the companys service delivery operations.
Prima Business Control Software CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2019 2019
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
Prima Business Control Software IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Prima Business Control Software

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Prima Business Control Software Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Prima Business Control Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Prima Business Control Software digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Prima Business Control Software Technographics
Prima Business Control Software is a Professional Services organization based in United Kingdom, with around 30 employees and annual revenues of $2.0 million.
Prima Business Control Software operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and PrimaGO eCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Prima Business Control Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Microsoft and Prima Software.
Prima Business Control Software recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2021, Google Cloud Platform (GCP) in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Prima Business Control Software’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Prima Business Control Software’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Prima Business Control Software technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.