London, SW1A 2AA,
United Kingdom
Prime Minister's Office,10 Downing Street Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Prime Minister's Office,10 Downing Street and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Prime Minister's Office,10 Downing Street employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prime Minister's Office,10 Downing Street has purchased the following applications: Workday Financial Management for ERP Financial in 2020, Avaya Equinox for Audio Video and Web Conferencing in 2018, Avaya Oceana for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prime Minister's Office,10 Downing Street is running and its propensity to invest more and deepen its relationship with Workday , Avaya , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prime Minister's Office,10 Downing Street revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prime Minister's Office,10 Downing Street intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Equinox | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Prime Minister's Office, 10 Downing Street deployed Avaya Equinox. Avaya Equinox is an Audio Video and Web Conferencing application implemented to deliver a single mobile first user experience across mobile, desktop and browser for executive communications at 10 Downing Street.
The implementation centers on enterprise class telephony, persistent multi device instant messaging and team collaboration, an elegant meeting experience with HD video and wideband audio, and rich interactive content sharing. The Avaya Equinox deployment leverages advanced browser and cloud application integration including full no-software Web RTC support for voice, video, IM, presence and team collaboration to enable seamless multi device session continuity.
Operational coverage is focused on the Prime Minister's Office at 10 Downing Street, supporting executive meeting workflows and staff collaboration across on premise and browser based access points. Administration and provisioning were configured to support multi device access and cloud connected browser sessions, with architecture oriented around unified communications, real time media, and browser integration for low friction access.
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Oceana | Call Center | CRM | FourNet | 2018 | 2018 |
In 2018 the Prime Minister's Office deployed Avaya Oceana as part of the ANTENNA programme to create a shared government telephony service. Avaya Oceana is implemented in the Call Center category to deliver a private, secure, cloud based government hosted telephony and unified communications service across central government.
The implementation extended the PMO's existing Avaya platform and was provisioned as a managed service under a bespoke OPEX subscriber model developed with FourNet and Avaya. The service configuration emphasized unified communications and telephony capabilities with security cleared service management, proactive maintenance and monitoring tools, and flexible subscriber scaling to support approximately 6,000 users today and scalable to over 350,000 users.
ANTENNA was deployed via accredited, highly resilient secure datacentres and operated as a centralised shared service offering to Other Government Departments and agencies. FourNet supplied a secure support team working alongside the PMO IT team to deliver the managed operational model, and the solution was positioned to reuse existing Avaya assets while centralising service management for participating departments.
Governance for the deployment centered on a strategic single supplier partnership model to provide end to end unified communications managed support, security assurance, and rapid scale up or down capabilities. The rollout emphasized service management processes and continuous service improvement to meet departmental security and availability requirements.
The ANTENNA Avaya Oceana deployment reported potential cost reductions for most Other Government Departments in the range of 25 percent to 40 percent and the programme was described as having the potential to save millions of pounds by lowering telephony costs through shared infrastructure and subscriber pricing.
|
|
|
|
|
Customer Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Engagement, Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||