Porto Alegre, 90560-001,
Brazil
PrimeSecure Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PrimeSecure Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 PrimeSecure Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PrimeSecure Group has purchased the following applications: Argus Dialer for PBX, VoiP and Phone Systems in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PrimeSecure Group is running and its propensity to invest more and deepen its relationship with Argus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PrimeSecure Group revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PrimeSecure Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Argus | Legacy | Argus Dialer | PBX, VoiP and Phone Systems | Collaboration | n/a | 2021 | 2021 |
In 2021, PrimeSecure Group deployed Argus Dialer as its call-center outbound and predictive dialer to support customer contact and collections across Brazil. PrimeSecure Group is a Brazil-based professional services firm with 120 employees and revenue of 23000000, and Argus Dialer, classified under PBX, VoiP and Phone Systems, was provisioned to centralize outbound calling for collections and customer service business functions. The deployment focused on consolidating outbound campaigns and operationalizing agent workflows to lower telephone costs and increase contact rates.
The implementation used the Argus Dialer predictive and outbound dialing capabilities together with real-time monitoring to provide supervisor dashboards and live campaign telemetry. Configuration work included dialing rule tuning, campaign management, agent state handling, and real-time supervisor monitoring to support collections teams and contact-center agents in Brazil. Governance emphasized operational controls around campaign scheduling and monitoring, and the vendor testimonial reports reduced telephone costs and improved agent productivity as primary benefits.
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