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Michelin, an e2open customer evaluated Oracle Transportation Management

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

PrimeSource Building Products Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HighRadius Legacy RadiusOne AR Suite AR Automation ERP Financial Management n/a 2020 2020
In 2020, PrimeSource Building Products deployed RadiusOne AR Suite as part of an AR Automation initiative to centralize and standardize accounts receivable operations. PrimeSource Building Products is a wholesale distributor operating across 36 U.S. locations with service reach into the Caribbean, Canada, Mexico, Central America, and South America, and the deployment specifically encompassed the corporate collections center and distribution center A/R teams totaling 41 FTEs. The implementation objective focused on consolidating fragmented workflows into a centralized operations model to improve managerial visibility and reduce manual aggregation tasks. RadiusOne AR Suite was configured to deliver discrete functional modules including Collections Cloud and Deductions Cloud, automated dunning and customer correspondence, prioritized worklist-driven collections rules, and straight-through cash application using complete remittance information. The solution incorporated AI-enabled capabilities to auto-identify valid and invalid deductions, auto-extract backup documents such as PoDs and BoLs, and auto-link claims to their corresponding deductions, enabling faster dispute and deduction resolution. Workflow automation also introduced e-workflows for deduction status tracking, approval, and settlement, and standardized reason codes and root cause analysis for deductions reporting. The implementation integrated RadiusOne AR Suite with PrimeSource’s SAP-driven collections processes and with external document sources including EDI feeds, carrier portals, customer portals, and inbound email channels to automate aggregation of remittance and proof-of-delivery data. Operational coverage spanned corporate collections specialists and regional credit managers, allowing centralized task assignment and segmented collector engagement based on prioritized buckets. A centralized repository of notes and next actions was created to improve accountability across teams that previously operated in silos. Governance changes included instituting predefined business rules for prioritization, uniform dunning templates to enforce consistent customer correspondence, and customized reporting to restore managerial KPI visibility. Process restructuring emphasized ownership of accounts through a prioritized worklist and role-based visibility in dashboards and reports, replacing manual email outreach and ad hoc dispute handling with standardized, automated workflows. The rollout preserved SAP as the ERP touchpoint for collections while externalizing advanced AR automation to RadiusOne AR Suite to address previous reporting and collaboration constraints. PrimeSource realized explicit, vendor-reported outcomes as part of the RadiusOne AR Suite deployment, including a 10 day reduction in DSO, 50 percent faster dispute resolution, a 63 percent reduction in team size, and an over 67 percent increase in employee productivity tied to automation that eliminated clerical data aggregation. The deployment also produced improved deduction recovery through AI-driven identification of invalid deductions, and enhanced reporting capabilities that delivered greater insight into collector outreach and recovered dollars.
ERP Financial ERP Financial Management 2010 2010
ERP Financial ERP Financial Management 2013 2013
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MRI Software Legacy MRI Software AMTDirect Lease Accounting Lease Management ERP Services and Operations n/a 2016 2016
In 2016, PrimeSource Building Products implemented MRI Software AMTDirect Lease Accounting as its Lease Management solution to centralize lease portfolios and standardize location reporting across its organization. The implementation focused on applying AMTDirect solutions to real estate reporting and lease accounting, providing a unified record of site-level leases and occupancy data for finance and real estate teams. The deployment encompassed AMTdirect real estate reporting modules, a lease accounting engine, document coordination capabilities, and portfolio optimization workflows as part of MRI Software AMTDirect Lease Accounting. Configuration work emphasized structured lease data capture, automated reporting workflows, and document management to support ongoing lease administration and location management processes. Operational scope included finance, accounting, corporate real estate, and facilities functions responsible for site and portfolio oversight, with governance centered on a single-source lease repository and standardized reporting cadence. The implementation is expected to reduce occupancy costs, avoid unnecessary risk, and take the friction out of location management and reporting, aligning Lease Management with centralized lease accounting and real estate operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, PrimeSource Building Products deployed Microsoft 365 as a Collaboration platform. PrimeSource Building Products uses Microsoft 365 on its website and within internal collaboration environments to centralize communications and document sharing across the enterprise. The Microsoft 365 deployment leverages core collaboration services including Exchange Online for corporate email, SharePoint and OneDrive for document management and intranet content, and Microsoft Teams for synchronous collaboration and messaging. Office client applications and cloud file services provide authoring, coauthoring, and file synchronization capabilities that align with the Collaboration category functional expectations. Operationally the implementation supports corporate functions and distributed business units across the United States, enabling centralized content repositories, shared team sites, and cross functional communication channels. Governance is organized around identity and access controls, information classification, and content lifecycle policies to manage corporate content and collaboration workflows. The implementation positions Microsoft 365 as the primary Collaboration platform for PrimeSource Building Products.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2012 2012
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at PrimeSource Building Products
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PrimeSource Building Products Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PrimeSource Building Products Technographics

PrimeSource Building Products is a Professional Services organization based in United States, with around 1200 employees and annual revenues of $1.00 billion.

PrimeSource Building Products operates a diverse technology stack with applications such as RadiusOne AR Suite, MRI Software AMTDirect Lease Accounting and Microsoft 365, covering areas like AR Automation, Lease Management and Collaboration.

PrimeSource Building Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HighRadius, MRI Software and Microsoft.

PrimeSource Building Products recently adopted applications including Freshservice in 2022, Cloudflare CDN in 2021 and RadiusOne AR Suite in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PrimeSource Building Products’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PrimeSource Building Products’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PrimeSource Building Products technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.