North Little Rock, 72114, AR,
United States
PrivacyStar Technographics
PrivacyStar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PrivacyStar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 PrivacyStar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PrivacyStar has purchased the following applications: Microsoft 365 for Collaboration in 2015, Neustar Trusted Call for Caller ID in 2020, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PrivacyStar is running and its propensity to invest more and deepen its relationship with Microsoft , Neustar , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PrivacyStar revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PrivacyStar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PrivacyStar Tech Stack and Enterprise Applications
PrivacyStar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 PrivacyStar implemented Microsoft 365 as its primary Collaboration platform. PrivacyStar adopted Microsoft 365 in 2015 to serve as its Collaboration solution for internal productivity and communications across the organization. The implementation positions Microsoft 365 as the company application supporting email, document collaboration and team communication functions.
The deployment is scaled to a 30 employee professional services organization and is configured around Microsoft 365 modules such as Exchange Online for email, SharePoint and OneDrive for document storage and Teams for messaging and meetings. The Microsoft 365 deployment is observable on the corporate website, indicating Microsoft 365 artifacts are in use to support site-related workflows and content management. Administration and governance are centered on Microsoft 365 administrative controls, enabling centralized user and access management and straightforward governance appropriate for a small company.
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PrivacyStar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neustar | Legacy | Neustar Trusted Call | Caller ID | CRM | n/a | 2020 | 2020 |
In 2020, PrivacyStar implemented Neustar Trusted Call in the Caller ID category to strengthen consumer lookup and inbound call identification workflows. The deployment concentrated on integrating Neustar Trusted Call as a phone number intelligence service to improve name-to-number matching accuracy and to surface reliable caller identity in PrivacyStar’s lookup interface and application flows. The implementation emphasized data quality controls and real-time identification capability to support customer-facing interactions and trust signals.
The configuration focused on name-to-number matching modules, caller identification validation, and operational rules that tie lookup accuracy to customer engagement. Governance and workflow changes prioritized verification thresholds during lookups, reflecting PrivacyStar’s stance that repeated accuracy is required to retain user trust and drive downloads. PrivacyStar reported that through Neustar they increased their names-to-numbers match rate by 50 percent, and that when both lookups return the correct name users are 95 percent likely to download the application, linking Neustar Trusted Call data quality directly to customer acquisition and product reliability.
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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PrivacyStar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, PrivacyStar implemented Atlassian Jira Service Desk for IT Service Management. The deployment places Atlassian Jira Service Desk on the PrivacyStar website as the primary customer facing support portal to capture incoming service requests and incidents.
Configuration focused on service request intake, ticketing workflows, SLA tracking, knowledge base and agent queue management, aligning standard IT Service Management functional modules with the needs of a 30 person professional services firm. The implementation supports customer support and IT operations within PrivacyStar, establishing request routing, queue assignments and escalation governance to standardize response workflows and agent handoffs.
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PrivacyStar PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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PrivacyStar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PrivacyStar CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PrivacyStar
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PrivacyStar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||