Pro-Vigil
4646 Perrin Creek #280,
San Antonio, 78217, TX,
United States
San Antonio, 78217, TX,
United States
1 866-616-1318
Professional Services
Pro-Vigil Technographics
Pro-Vigil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pro-Vigil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 830 Pro-Vigil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pro-Vigil has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2019, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pro-Vigil is running and its propensity to invest more and deepen its relationship with Oracle , Edenred , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pro-Vigil revenues, which have grown to $92.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pro-Vigil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pro-Vigil Tech Stack and Enterprise Applications
Pro-Vigil ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Pro-Vigil implemented Oracle NetSuite ERP as its ERP Financial platform. The implementation served the United States based professional services firm with approximately 830 employees and $92,000,000 in revenue, positioning Oracle NetSuite ERP as the centralized finance and accounting system for the company.
The deployment focused on core ERP Financial modules, including general ledger, accounts receivable, accounts payable, billing and revenue recognition, fixed asset accounting, bank reconciliation, and financial reporting. Configuration work emphasized chart of accounts standardization, multi book accounting capabilities expected in ERP Financial systems, and automation of routine accounting workflows to support month end close and statutory reporting.
Integrations were aligned with the broader application estate, with explicit references to Salesforce and Zendesk as adjacent systems where knowledge was required. The implementation also considered connectivity to camera viewing platforms used by Pro-Vigil for operations, enabling invoice to cash and order to cash data flows between field monitoring, sales, support, and the Oracle NetSuite ERP ledger without inventing specific integration vendors.
Governance established role based access controls, standardized finance processes, and a phased rollout across finance and billing teams to reduce operational fragmentation. Training and process documentation efforts were oriented toward combining support, sales, and finance touch points in Oracle NetSuite ERP, creating a single source of truth for accounting and billing within the ERP Financial environment.
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Pro-Vigil HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2019 | 2019 |
In 2019, Pro-Vigil implemented Reward Gateway Employee Reward and Recognition and deployed the solution on their website. Pro-Vigil used Reward Gateway Employee Reward and Recognition as its platform for Employee Recognition and Rewards Management across the company.
The implementation centered on common Employee Recognition and Rewards Management capabilities, including a digital reward catalog, points based recognition and redemption, a social recognition feed for peer to peer acknowledgement, manager to employee recognition workflows, and an administrative console for program configuration and reporting. Configuration emphasized self service redemption and configurable recognition workflows typical of modern employee rewards platforms.
Operational scope placed administration with HR and internal communications, who manage user provisioning, recognition policy configuration and program controls through the Reward Gateway Employee Reward and Recognition administrative tools. The solution is surfaced on Pro-Vigil's website as a hosted employee engagement portal to centralize recognition, points management and reward redemption for the companys US workforce.
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Pro-Vigil AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pro-Vigil deployed LiveChat provided by LiveChat, Inc. on its public website. LiveChat was implemented as a Chatbots and Conversational AI solution to enable real-time customer engagement and web-based inquiry intake. The deployment supports customer service and sales touchpoints for the United States operations of the professional services firm with approximately 830 employees.
Implementation centered on a web-embedded chat widget configured for routing to live agents, canned responses, chat transcripts, and built-in reporting, reflecting standard Chatbots and Conversational AI capabilities. The solution was instrumented on the public-facing site to capture leads and support inquiries, with operational ownership assigned to customer support and commercial teams who maintain response workflows, escalation rules, and transcript retention policies. Configuration and ongoing administration are managed through the LiveChat administration console, driving standardized agent workflows and chat handling processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Pro-Vigil Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Pro-Vigil CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Pro-Vigil PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Pro-Vigil IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pro-Vigil CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pro-Vigil
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Director of Customer Success | Director | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Enterprise Customer Success Manager | Manager | Customer Service | |
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Senior Manager, Customer Support | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Pro-Vigil Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pro-Vigil IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pro-Vigil digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Pro-Vigil Technographics
Pro-Vigil is a Professional Services organization based in United States,
with around 830 employees and annual revenues of $92.0 million.
Pro-Vigil operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Reward Gateway Employee Reward and Recognition and LiveChat,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Chatbots and Conversational AI.
Pro-Vigil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Edenred and LiveChat, Inc..
Pro-Vigil recently adopted applications including
Zoominfo Platform in 2024, Zendesk Support Ticketing System in 2021 and Salesforce Help Desk Software in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pro-Vigil’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pro-Vigil’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pro-Vigil technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.