Beaverton, 97008, OR,
United States
Prokarma Inc Technographics
Prokarma Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prokarma Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Prokarma Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prokarma Inc has purchased the following applications: Sage Intacct for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prokarma Inc is running and its propensity to invest more and deepen its relationship with Sage , SAP , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prokarma Inc revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prokarma Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prokarma Inc Tech Stack and Enterprise Applications
Prokarma Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Prokarma Inc implemented Sage Intacct as its core cloud financial system. The deployment positioned Sage Intacct within an ERP Financial environment and was executed as part of a broader design, build and run program for cloud based applications across finance, sales, marketing and recruiting functions.
Implementation work centered on configuring Sage Intacct financial modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable and billing workflows, along with transaction automation and audit trail configuration. The project emphasized financial close orchestration and centralized financial data models to support cross entity bookkeeping and standardized chart of accounts across business units.
Sage Intacct was integrated with the companys customer and go to market stack, including Salesforce for sales and marketing data flows, Marketo and Pardot for marketing automation, Bullhorn Jobscience for recruiting related financial transactions, and Tableau for enterprise reporting. Integration patterns focused on master data synchronization, invoice and revenue posting from operational systems into Sage Intacct, and extraction of financial datasets into Tableau for consolidated reporting.
Governance and operational coverage included finance and accounting as the primary business functions, with defined role based access controls, approval workflows and change control for financial configurations. The implementation supported a run phase that aligned application support with ongoing design and build activities for adjacent SaaS systems, ensuring interlock between financial processes and sales, marketing and recruiting workflows.
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Expense Management | ERP |
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2016 | 2016 |
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Prokarma Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Prokarma Inc deployed LiveChat on their website. The implementation places LiveChat squarely within the Chatbots and Conversational AI category to provide real time customer engagement on public facing pages and to instrument digital customer touch points across the corporate site.
The LiveChat deployment uses a web chat widget and agent console, combined with automated messaging and templated responses to streamline initial contact and query triage. Configuration work emphasized routing logic, business hours handling, and role based agent assignments, alongside persistent conversation history for agent handoff and follow up workflows.
Operational ownership sits with customer support and commercial engagement teams, with governance focused on chat agent access controls, message templates, and escalation procedures. The implementation is scoped to the company website, and Prokarma Inc LiveChat in the Chatbots and Conversational AI category supports frontline digital engagement and structured support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Prokarma Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Prokarma Inc implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment consolidated core productivity and collaboration services, using Exchange Online for enterprise email, Microsoft Teams for synchronous communications, and SharePoint and OneDrive for document management and intranet content, reflecting standard Microsoft 365 functional modules for Collaboration. This configuration supported professional services workflows and centralized productivity across delivery, sales, and corporate teams.
Public source on the company website indicates Microsoft 365 artifacts are present on the web estate, which implies the Microsoft 365 tenant and authentication footprint is extended to external facing channels. Operational coverage targeted the United States based workforce of approximately 3500 employees, with governance anchored in Microsoft 365 administrative controls, centralized provisioning, and policy configuration to enforce collaboration standards. The observable implementation surface is limited to Microsoft 365 components in the available source, with no additional third party integrations explicitly stated.
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Prokarma Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Prokarma Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prokarma Inc
Apps Being Evaluated by Prokarma Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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