Protege Group
Rua Visconde de Ouro Preto, 72 - Consolacao,
Sao Paulo, 01303-000,
Brazil
Sao Paulo, 01303-000,
Brazil
55 11-3156-0800
Professional Services
Protege Group Technographics
Protege Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Protege Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Protege Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Protege Group has purchased the following applications: Microsoft 365 for Collaboration in 2019, Octadesk CRM for CRM in 2018, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Protege Group is running and its propensity to invest more and deepen its relationship with Microsoft , LWSA , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Protege Group revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Protege Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Protege Group Tech Stack and Enterprise Applications
Protege Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Protege Group deployed Microsoft 365 as its Collaboration platform across its Brazil operations. Protege Group is a professional services firm with about 16,000 employees that implemented Microsoft 365 to centralize communication and document workflows.
Microsoft 365 was configured to deliver core collaboration capabilities including enterprise email, cloud document storage and sharing, real time team communication, and online Office productivity. Typical modules implemented include Exchange Online for mail, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for chat and meetings, with Office applications provisioned across endpoints.
The deployment is visible on the public website. Protege Group uses Microsoft 365 on their website, indicating selected Microsoft 365 services are surfaced for external content or asset delivery.
Governance for Microsoft 365 centered on centralized identity and access controls, data classification and document lifecycle policies, aligning collaboration governance with corporate IT and security processes. Operational coverage included corporate functions and regional offices in Brazil, supporting business functions such as internal communications, knowledge management, and project collaboration.
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Protege Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LWSA | Legacy | Octadesk CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Protege Group implemented Octadesk CRM as a core element of an IT strategic plan focused on four pillars to transform the system layer and optimize business processes. The Octadesk CRM deployment addressed customer service and customer engagement workflows within the broader system modernization agenda and was positioned alongside other targeted technology investments.
Octadesk CRM was configured to support standard CRM functional capabilities such as contact management, case and ticket handling, omnichannel service workflows, and automation of routine service tasks. The implementation emphasized CRM data hygiene and integration with enterprise master data processes to ensure consistent customer records across systems.
The deployment was integrated into a multi-product architecture that included RPA with Blue Prism in Treasury, SAC using Octadesk, CRM capabilities using Pipedrive as a complementary tool, a service bus using IRIS, Purchasing on ME, and analytics and IoT components. Integrations were organized through the IRIS bus layer and data consolidation points to enable orchestration between Octadesk CRM, automation, purchasing, and analytics capabilities.
Governance was driven by the IT strategic plan and focused on standardizing service workflows, centralizing master data, and instrumenting process automation for operational efficiency across customer service, treasury, purchasing, and analytics functions in Brazil. The narrative reflects a systems-level implementation approach where Octadesk CRM served as a customer-facing CRM platform within a coordinated suite of technology modules.
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Customer Support | CRM |
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2020 | 2020 |
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Protege Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Protege Group implemented Akamai mPulse. The Akamai mPulse deployment functions as an Application Performance Management solution to monitor web performance and real user experience on Protege Group's public website in Brazil.
The implementation centers on Akamai mPulse Real User Monitoring capabilities, capturing front end timing, page load and resource metrics, and user session sampling for browser based traffic. Configuration appears focused on page level instrumentation and client side beaconing to surface performance telemetry into centralized dashboards and segmentable user cohorts.
Operational coverage is limited to the customer facing web estate, with data consumed by web operations, engineering and digital product teams to prioritize front end performance work. The implementation leverages standard Application Performance Management workflows, including performance dashboards, event and session inspection, and threshold based alerting for web performance regressions.
Governance is oriented around centralized visibility and iterative tuning of instrumentation, with dashboards and role based access enabling cross functional triage between product and operations teams. Akamai mPulse is presented as the primary Application Performance Management signal for ongoing web experience management rather than an analytics or backend tracing tool.
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Protege Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Protege Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Protege Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Protege Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Protege Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Protege Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Protege Group Technographics
Protege Group is a Professional Services organization based in Brazil,
with around 16000 employees and annual revenues of $3.00 billion.
Protege Group operates a diverse technology stack with applications such as
Microsoft 365, Octadesk CRM and Akamai mPulse,
covering areas like Collaboration, CRM and Application Performance Management.
Protege Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LWSA and Akamai.
Protege Group recently adopted applications including
Akamai mPulse in 2021, Akamai CDN in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Protege Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Protege Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Protege Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.