Dublin, 94568, CA,
United States
PSS Technographics
PSS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PSS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 PSS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PSS has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Oracle NetSuite Commerce for eCommerce in 2012, Oracle NetSuite CRM for CRM in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PSS is running and its propensity to invest more and deepen its relationship with Oracle , GoDaddy , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PSS revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PSS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PSS Tech Stack and Enterprise Applications
PSS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, PSS implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP as a cloud-native SaaS financial system to establish a single system of record for accounting and finance at PSS, a 70-employee communications company operating in the United States.
The implementation focused on core financial modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, billing and fixed asset management. Configuration work emphasized a standardized chart of accounts, period close workflows and role-based access controls to support routine accounting, billing cycles and financial reporting workflows.
Architecturally the rollout leveraged the multi-tenant cloud model native to Oracle NetSuite ERP, enabling centralized financial data and operational alignment between finance, order-to-cash and procurement-related activities within the organization. Integration work was scoped to create internal touch points between transactional processes and the finance system, ensuring the ERP Financial solution functioned as the authoritative ledger for business operations.
Governance and rollout governance centered on finance ownership for master data, staged user onboarding and documented approval workflows to reduce procedural variance. Training and process documentation were applied to finance and operations teams to embed the new Oracle NetSuite ERP processes and standardize month-end and billing operations across PSS.
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PSS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, PSS implemented Oracle NetSuite Commerce to establish an eCommerce storefront supporting sales and customer service operations. The deployment used Oracle NetSuite Commerce as a cloud hosted SaaS application, centralized for a 70 employee communications firm, delivering a single digital storefront and customer account layer. The implementation targeted online product presentation and order capture to align with PSS commercial workflows.
Configuration centered on product catalog management, merchandising controls, shopping cart and checkout flows, pricing and promotions configuration, customer account management, and order management workflows typical of an eCommerce platform. Operational ownership was defined across commercial, customer service, and IT functions, with IT accountable for platform administration and configuration governance. Governance included role based access, catalog publishing workflows, and standard operating procedures for content updates and order exception handling, reflecting a structured PSS Oracle NetSuite Commerce eCommerce implementation supporting web sales and customer lifecycle management.
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PSS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2008 | 2008 |
In 2008, PSS implemented Oracle NetSuite CRM. The Oracle NetSuite CRM deployment served PSSs United States commercial operations, centralizing customer records and supporting sales and customer service workflows in a company with approximately 70 employees.
The implementation configured core CRM capabilities typical of the CRM category, including contact and account management, opportunity and sales pipeline tracking, case and ticket management for support, activity tracking, reporting and dashboards, and workflow automation to enforce sales and service processes. Configuration emphasized role based access and user profiles to align functionality with sales and support user groups, and the Oracle NetSuite CRM instance was provisioned as a cloud hosted application to reduce on premises infrastructure footprint.
Governance centered on centralized data ownership within sales and service, defined workflows to standardize opportunity stages and case resolution, and staged rollout across front line sales and support teams. Training and administrative controls were applied to maintain data quality and enforce CRM entry and update policies, positioning Oracle NetSuite CRM as PSSs system of record for customer interactions and pipeline management.
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PSS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PSS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President/CEO and Founder | CXO | Finance | ||||
| Founder/CTO | CXO | Finance | ||||
| CFO | CXO | Finance |
Apps Being Evaluated by PSS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||