PT Matahari Department Store Tbk
Menara Matahari 15th Floor Jl. Bulevar Palem Raya No. 7 Lippo Village,
Tangerang, 15811,
Indonesia
Tangerang, 15811,
Indonesia
62 21 547 5333
Retail
PT Matahari Department Store Tbk Technographics
PT Matahari Department Store Tbk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Matahari Department Store Tbk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9032 PT Matahari Department Store Tbk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Matahari Department Store Tbk has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, ETP POS for Point Of Sale in 2023, ETP Omni-Channel Analytics for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Matahari Department Store Tbk is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Matahari Department Store Tbk revenues, which have grown to $376.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Matahari Department Store Tbk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Matahari Department Store Tbk Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012 PT Matahari Department Store Tbk implemented Oracle E-Business Suite as its ERP Financial platform to consolidate core retail finance processes. The deployment centered on Oracle E-Business Suite modules for core accounting workflows, including general ledger control, accounts payable, accounts receivable, fixed assets and cash management, configured to support retail financial close and transaction processing across the organization.
Implementation work included requirements gathering and translating business user needs into technical specifications, with system analysts coordinating development and assisting software engineers to build critical modules. Test governance covered system acceptance testing and user acceptance testing, with the project team preparing and arranging SAT and UAT to validate configuration and custom development before production readiness.
Integrations were explicitly designed between Oracle E-Business Suite and the company warehouse platform, the Manhattan Warehouse Management System, with interfaces built to synchronize inventory and transaction data between warehouse operations and financial modules. The integration work and interface design linked inventory valuation and order transaction flows to finance, enabling closer alignment between warehouse process data and ERP Financial records.
Operational coverage included finance, procurement and warehouse operational functions within PT Matahari Department Store Tbk, and program governance emphasized business process translation, analyst-led coordination, and staged testing. The narrative reflects hands on implementation and interface engineering experience during the Oracle E-Business Suite ERP Financial deployment.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ETP Group | Legacy | ETP POS | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 PT Matahari Department Store Tbk engaged ETP Group to deploy ETP POS across its Indonesian store network. The ETP POS implementation is framed as an omnichannel Point Of Sale and unified commerce platform enabling consistent in store and online transaction handling.
ETP POS was configured to deliver real time inventory visibility, integrated CRM and loyalty capabilities, and order orchestration for omnichannel fulfilment. Functional components implemented include POS transaction processing, inventory synchronization across locations, and a promotion engine to support personalized promotions at the store level.
The rollout scope reported in the company H1 2023 earnings call was 59 stores completed with national completion targeted for Q4 2023, covering merchandising, store operations, fulfillment, and customer marketing functions. Operational architecture emphasizes centralized inventory visibility and order routing to support click and collect and other omnichannel fulfilment workflows across Indonesian stores.
Deployment governance followed a phased rollout model reported by the company, with in progress store expansion through 2023. Company disclosures state the ETP POS rollout improved merchandise insights and enabled personalized promotions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ETP Group | Legacy | ETP Omni-Channel Analytics | Analytics and BI | Analytics and BI | n/a | 2022 | 2023 |
In 2022, PT Matahari Department Store Tbk selected and deployed ETP Omni-Channel Analytics as part of an initiative to consolidate retail data and unify cross-channel operations. ETP Omni-Channel Analytics, listed in the Analytics and BI category, was introduced to provide consolidated reporting and measurement of promotion effectiveness across in-store and online touchpoints.
The implementation integrated omni-channel point of sale capabilities, CRM, and loyalty modules to create a centralized analytics surface that consolidates transaction and customer data across hundreds of stores and external marketplaces. Configuration emphasized unified promotions and fulfilment workflows, with the analytics layer used to harmonize campaign definitions, customer loyalty identifiers, and fulfillment status across retail and marketplace channels.
Operational scope covered retail merchandising, marketing and loyalty management, store operations, and e-commerce fulfilment, with the engagement starting in 2022 and live operations estimated in 2023. Governance changes focused on centralizing promotion control and cross-channel fulfilment processes to enable consistent customer experiences and to support stated objectives to improve customer loyalty and omnichannel sales.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2023 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2009 | 2009 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at PT Matahari Department Store Tbk
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PT Matahari Department Store Tbk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Matahari Department Store Tbk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Matahari Department Store Tbk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PT Matahari Department Store Tbk Technographics
PT Matahari Department Store Tbk is a Retail organization based in Indonesia,
with around 9032 employees and annual revenues of $376.0 million.
PT Matahari Department Store Tbk operates a diverse technology stack with applications such as
Oracle E-Business Suite, ETP POS and ETP Omni-Channel Analytics,
covering areas like ERP Financial, Point Of Sale and Analytics and BI.
PT Matahari Department Store Tbk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and ETP Group.
PT Matahari Department Store Tbk recently adopted applications including
Google Pay in 2023, ETP POS in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Matahari Department Store Tbk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PT Matahari Department Store Tbk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Matahari Department Store Tbk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.