PTL ONE
830 SW 2nd St,
Pompano Beach, 33069, FL,
United States
Pompano Beach, 33069, FL,
United States
1 954-977-4060
Distribution
PTL ONE Technographics
PTL ONE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PTL ONE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 PTL ONE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PTL ONE has purchased the following applications: USAePay for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PTL ONE is running and its propensity to invest more and deepen its relationship with Network Merchants , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PTL ONE revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PTL ONE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PTL ONE Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Network Merchants | Legacy | USAePay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, PTL ONE deployed USAePay as its online payment gateway. USAePay Payment Processing is implemented on PTL ONE's public website to capture customer card payments at checkout, and the implementation narrative aligns with standard Payment Processing patterns for web commerce.
The deployment is scoped to e-commerce, order capture, and billing within the US based distribution operation of a 50 person company. Architecture centers on a website front end invoking USAePay payment flows using hosted form or API tokenization patterns to isolate card data from core order records, with payment transaction records expected to feed order management and accounting workflows. Operational governance emphasizes PCI compliance, payment reconciliation, and controlled rollout of web payment forms to maintain secure online payment capture.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, PTL ONE deployed Zendesk Chat on their website. Zendesk Chat, classified in the Chatbots and Conversational AI category, is implemented as a web embedded chat widget that connects site visitors to a cloud hosted agent console. The deployment focused on lightweight integration with the corporate website, with initial configuration emphasis on the widget behavior, session persistence, and agent routing.
The implementation configured core Zendesk Chat capabilities including live chat, canned responses, proactive messaging triggers, visitor tracking, and agent queue management to support customer service and online sales inquiries. Operational coverage was the corporate website and the customer support function within PTL ONE in the United States, with the support team managing availability schedules and standardized response templates. Governance centered on defining chat routing rules, agent availability windows, and standardized workflows to ensure consistent handling of web initiated inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, PTL ONE implemented Microsoft 365 to provide Collaboration capabilities across its 50-person distribution organization. Microsoft 365 is surfaced on PTL ONE's public website and serves as the primary cloud productivity and communication platform for the company. The deployment consolidates core business functions including sales, operations, and customer service under a single Microsoft 365 tenant.
The deployment uses a cloud-hosted SaaS architecture, and aligns Microsoft 365 functional modules such as Exchange Online email, SharePoint intranet and document collaboration, OneDrive file storage, and Microsoft Teams real-time communication with standard Collaboration workflows. Operational coverage spans internal teams responsible for order processing, customer engagement, and back-office operations, with tenant-level administration for user provisioning, access policies, and content sharing. This configuration positions Microsoft 365 as the Collaboration application supporting PTL ONE business functions and online presence.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PTL ONE
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PTL ONE Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PTL ONE IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PTL ONE digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD PTL ONE Technographics
PTL ONE is a Distribution organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
PTL ONE operates a diverse technology stack with applications such as
USAePay, Zendesk Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
PTL ONE has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Network Merchants, Zendesk and Microsoft.
PTL ONE recently adopted applications including
Optimizely Intelligence Cloud in 2021, UpViral in 2021 and Zendesk Sell (ex Base CRM) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PTL ONE’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PTL ONE’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PTL ONE technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.