Houston, 77010, TX,
United States
Pulse - a Discover company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pulse - a Discover company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 Pulse - a Discover company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pulse - a Discover company has purchased the following applications: BHMI Concourse Disputes for Dispute Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pulse - a Discover company is running and its propensity to invest more and deepen its relationship with BHMI , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pulse - a Discover company revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pulse - a Discover company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BHMI | Legacy | BHMI Concourse Disputes | Dispute Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Pulse - a Discover company extended its use of BHMI’s Concourse, deploying BHMI Concourse Disputes alongside Concourse Extended Settlement and Concourse Fees & Commissions to support principal settlement across its U.S. debit and ATM network. The configuration targeted flexible settlement cadence and high-volume processing, with reported daily transaction volumes averaging approximately 13 million transactions daily.
BHMI Concourse Disputes was implemented to provide Dispute Management capabilities including dispute case intake, investigation workflow orchestration, evidence and document management, and regulatory reporting support. These dispute lifecycle capabilities were configured to link directly to settlement and fees modules, enabling automated case creation where settlement exceptions or fee disputes were detected.
Architecturally the deployment centralized settlement and dispute orchestration within Pulse’s U.S. network operations, supporting settlement operations, finance, risk, and compliance functions. Operational integrations emphasized transactional feeds from the debit and ATM switching environment and automated handoffs to internal settlement ledgers and fees engines, preserving audit trails and end-to-end case context between settlement, fees, and dispute records.
Governance changes focused on standardizing case routing, dispute adjudication workflows, and settlement cadence policies to align dispute resolution with principal settlement windows. The combined deployment of BHMI Concourse Disputes with Concourse Extended Settlement and Concourse Fees & Commissions provided an integrated Dispute Management and settlement framework to manage high transaction volumes and support regulatory compliance oversight.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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