Famoes, 1685-253,
Portugal
Pvl Technographics
Pvl Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pvl and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Pvl employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pvl has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017, LeanCRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pvl is running and its propensity to invest more and deepen its relationship with Tawk.to , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pvl revenues, which have grown to $931.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pvl intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pvl Tech Stack and Enterprise Applications
Pvl AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pvl deployed Tawk.to on its public website as a Chatbots and Conversational AI implementation to provide real-time customer engagement on its digital storefront. The deployment centers on the Tawk.to web widget model, embedding a cloud hosted chat client into site pages to capture visitor inquiries and enable live agent messaging. This positions the application as the primary online touchpoint for customer support and pre sales engagement.
Operationally the Tawk.to instance is configured for web based live chat, visitor monitoring, message history retention and basic automated triggers typical of Chatbots and Conversational AI platforms, with centralized account administration managing agent user access and conversation routing. The implementation scope is the company website, supporting customer service and online sales inquiry workflows, and relies on the embedded script architecture to connect site traffic to the Tawk.to cloud service.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Pvl Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Pvl implemented Microsoft 365 as its Collaboration platform. The deployment serves a Portugal-based distribution firm with ten employees and it is visible on the company website, indicating tenant assets are surfaced in public web properties. Microsoft 365 is positioned to support core business functions including internal communications, document management, and team collaboration.
The implementation centers on Collaboration capabilities typical of Microsoft 365, including cloud email and calendaring, cloud document libraries and file sync, and real-time messaging and meeting functionality. Configuration is likely oriented to small-team provisioning, shared document libraries, and centralized account administration, aligning platform configuration to a compact operational footprint.
Operational coverage appears organization-wide given the headcount, with administration consolidated under a small IT or admin role. Governance and rollout details are not specified, but the presence of Microsoft 365 on the public website suggests tenant configuration is integrated with external web assets for content or authentication surfaces.
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Pvl CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lean Insight | Legacy | LeanCRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, PVL engaged Lean Insight to deploy LeanCRM as its CRM, establishing a vendor supported application footprint for sales and customer management. Lean Insight provided Power BI and Primavera support alongside the LeanCRM work, with ongoing remote assistance that PVL management specifically praised for unlimited hours of remote support.
The LeanCRM implementation centered on CRM functional modules typical for the category, including contact management, opportunity and pipeline tracking, activity logging, and reporting. Configuration emphasized integration of LeanCRM data into Power BI for analytics and reporting, and synchronization points with Primavera for transactional and ERP reference data, supporting sales to operations data flows.
Operational coverage focused on PVL distribution business functions, aligning LeanCRM to sales and customer service workflows used across the company. Governance was delivered through remote managed services by Lean Insight, including continuous support windows and iterative configuration assistance, with the customer testimonial noting the remote support model as a key operational feature.
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Tag Management | CRM |
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2018 | 2018 |
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Pvl IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pvl
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pvl Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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