Pyramid Healthcare
1894 Plank Rd,
Duncansville, 16635, PA,
United States
Duncansville, 16635, PA,
United States
1 866-416-1238
Healthcare
Pyramid Healthcare Technographics
Pyramid Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pyramid Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Pyramid Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pyramid Healthcare has purchased the following applications: AvidStrongroom for AP Automation in 2018, ADP Workforce Now for Core HR in 2021, Collectly Suite for Revenue Cycle Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pyramid Healthcare is running and its propensity to invest more and deepen its relationship with AvidXchange , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pyramid Healthcare revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pyramid Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pyramid Healthcare Tech Stack and Enterprise Applications
Pyramid Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AvidXchange | Legacy | AvidStrongroom | AP Automation | ERP | n/a | 2018 | 2019 |
In 2018, Pyramid Healthcare implemented AvidStrongroom to centralize accounts payable operations across its 1,400 employee, 100 plus location healthcare system. AvidStrongroom is an AP Automation application deployed as part of a broader financial ecosystem to standardize invoice handling and approvals.
The implementation focused on core AP Automation capabilities, including automated invoice capture and OCR, configurable approval workflows, three way matching and exception routing, supplier record management, and electronic payment orchestration. AvidStrongroom was configured to route invoices through role based approvals, apply coding and GL mapping rules, and prepare invoice data for posting to the general ledger.
Integrations were explicitly aligned to Pyramid Healthcare's finance stack, with AvidStrongroom connected to NetSuite for invoice posting and ledger synchronization, to Adaptive Insights for financial planning inputs, and coordinated with SAP Concur for expense alignment. These integration points supported end to end AP processing from invoice intake through payment authorization and ledger posting, ensuring data interoperability between AP Automation and ERP, FP&A, and expense systems.
Governance and rollout were driven by the Director of Business Applications and Integrations in partnership with finance and operations, who redesigned financial structure to support growth and centralized project management using Smartsheet. The program standardized AP workflows, established approval controls and support procedures, and embedded AvidStrongroom as the operational hub for accounts payable processing across departments and sites.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2018 | 2019 |
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Pyramid Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Pyramid Healthcare implemented ADP Workforce Now as its Core HR platform to centralize payroll and core human resources processing for a 1,400 person workforce in the United States. The deployment focused on operationalizing routine payroll timelines and delivering consistent payroll processing, with ADP Workforce Now used to manage payroll runs, payroll reporting, tax form handling, and W-2 maintenance.
Configuration and functional scope emphasized payroll processing and reporting capabilities aligned to the job deliverables described by Pyramid Healthcare. ADP Workforce Now was configured to support timely payroll runs, prompt system changes, manual check processing, preparation of payroll spreadsheets for reporting, and maintenance of payroll files and quarterly statements. The platform was also used to support year-end processing activities and routine data entry tasks in Excel, reflecting the technical competencies required by payroll and accounting staff.
Operational integration centered on payroll to finance handoffs and transaction reconciliation workflows. Workflows were organized to prepare and export payroll journal entries for the accounting system, support research and resolution of payroll discrepancies, and enable review and posting of batches by accounting and accounts payable teams. The implementation supported weekly payment processing, review of invoices for sales and use tax by finance staff, and ongoing maintenance of W-2 records for all employees.
Governance and process controls were structured to align payroll operations with internal policy and external standards, including adherence to Pyramid Healthcare policy and CARF related expectations. Process changes formalized roles for payroll, accounting, finance, and HR teams to approve batches, propose adjustments to the controller, and respond to management reporting requests, while day to day tasks continued to emphasize confidentiality, data accuracy, and timely communications.
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2017 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Pyramid Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collectly | Legacy | Collectly Suite | Revenue Cycle Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Pyramid Healthcare implemented Collectly Suite to modernize patient billing and revenue cycle processes across its behavioral health locations in the United States. Collectly Suite was deployed as a Revenue Cycle Management application to enable digital billing cadences and multi-channel outreach across patient finance operations.
The deployment consolidated core patient-facing capabilities, with inferred module usage that aligns to the case study narrative including patient billing, digital statements, and payment plans. Configuration focused on orchestrating digital billing cadences and multi-channel outreach workflows to shift collections activity to electronic channels and manage installment arrangements, applying Revenue Cycle Management functional terminology such as billing cadence orchestration and payment plan management.
Operational scope covered patient finance and revenue cycle teams across behavioral health sites in the United States, changing day to day collections workflows toward centralized, digitally driven processes. Governance emphasized billing cadence standardization and controller level oversight of outreach rules, and the implementation delivered reported outcomes of a 75% increase in timely client and patient payments and reduced administrative burden following Collectly Suite deployment.
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Pyramid Healthcare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Pyramid Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Pyramid Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Pyramid Healthcare EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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Pyramid Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Pyramid Healthcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Pyramid Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Pyramid Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Pyramid Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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EVP & CIO | CXO | Finance | |
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Apps Being Evaluated by Pyramid Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pyramid Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pyramid Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pyramid Healthcare Technographics
Pyramid Healthcare is a Healthcare organization based in United States,
with around 1400 employees and annual revenues of $150.0 million.
Pyramid Healthcare operates a diverse technology stack with applications such as
AvidStrongroom, ADP Workforce Now and Collectly Suite,
covering areas like AP Automation, Core HR and Revenue Cycle Management.
Pyramid Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AvidXchange, ADP and Collectly.
Pyramid Healthcare recently adopted applications including
Collectly Billie AI in 2024, Collectly Suite in 2023 and ServiceNow ITSM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pyramid Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pyramid Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pyramid Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.