QualiSystems
4353 N 1st St,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 877-782-5410
Professional Services
QualiSystems Technographics
QualiSystems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QualiSystems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 QualiSystems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QualiSystems has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QualiSystems is running and its propensity to invest more and deepen its relationship with Drift , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QualiSystems revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QualiSystems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QualiSystems Tech Stack and Enterprise Applications
QualiSystems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, QualiSystems deployed Drift AI Chatbot on its public website to provide conversational engagement and lead qualification. The implementation aligns the company with Chatbots and Conversational AI by embedding the Drift AI Chatbot as the primary web interaction layer for prospect and customer sessions.
The deployment uses a client-side widget pattern, where the Drift AI Chatbot handles real-time conversation routing, scripted qualification flows, and FAQ-style automated responses. Configuration work focused on conversation playbooks, session persistence for multi-step qualification, and administrative controls for content updates, reflecting typical Chatbots and Conversational AI capabilities such as intent detection, context management, and escalation to human agents.
Operationally the Drift AI Chatbot is instrumented directly on qual i.com and is positioned to support marketing and sales functions by capturing and qualifying inbound web inquiries. Governance appears to center on centralized content management and iterative playbook refinement, with marketing owning conversation content and sales consuming qualified leads from the chat channel.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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QualiSystems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, QualiSystems implemented Zoom to provide Audio Video and Web Conferencing capabilities on its public website. The deployment places the Zoom client on customer-facing pages to enable browser-based video meetings and live interactive sessions, aligning the application with external engagement workflows.
The implementation leverages Zoom’s cloud-hosted meeting and web conferencing capabilities, surfaced through embedded meeting join flows and scheduling links on the site. Functional elements implemented include in-browser meeting access, meeting controls presented to attendees, and publicly accessible session entry points for demos and live events.
Operational scope centers on the public website and supporting internal teams responsible for customer engagement, notably sales and technical demonstrations. Governance and configuration are managed through the company’s web and product teams, who control site-level deployment, meeting templates, and access settings to keep web-hosted sessions aligned with corporate engagement processes.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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QualiSystems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, QualiSystems implemented Algolia Search on its public website, embedding the Algolia Search service as the primary site search capability. The deployment aligns with the Application, Web and Enterprise Search category and is focused on improving discoverability across marketing content, product documentation, and resource pages.
The implementation leverages standard Algolia Search functional modules, including site indexing pipelines, query-time relevance tuning, and front-end search UI components such as autocomplete and faceted search. Configuration work emphasized indexing strategy for heterogeneous web content, search relevance rules, and client-side integration patterns to surface results quickly within the website experience.
Operational coverage centers on the corporate website and content owned by web, product, and marketing teams, with developer and content owner workflows established for indexing cadence and relevance governance. The implementation narrative for QualiSystems positions Algolia Search as the Application, Web and Enterprise Search solution for web search functionality, with configuration and operational processes oriented toward continuous indexing and on-site query optimization.
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QualiSystems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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QualiSystems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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QualiSystems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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QualiSystems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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QualiSystems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at QualiSystems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by QualiSystems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from QualiSystems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the QualiSystems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD QualiSystems Technographics
QualiSystems is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
QualiSystems operates a diverse technology stack with applications such as
Drift AI Chatbot, Zoom and Algolia Search,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
QualiSystems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Zoom Video Communications and Algolia.
QualiSystems recently adopted applications including
Cisco Webex Meetings in 2022, Hubspot CRM in 2022 and Zoominfo Clickagy in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of QualiSystems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates QualiSystems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete QualiSystems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.