London, EC4R 9AF,
United Kingdom
Qualitest Technographics
Qualitest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Qualitest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Qualitest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Qualitest has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018, Demandbase ABX Cloud for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Qualitest is running and its propensity to invest more and deepen its relationship with Zoho Corp. , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Qualitest revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Qualitest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Qualitest Tech Stack and Enterprise Applications
Qualitest AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Qualitest implemented Zoho SalesIQ on its website to support customer engagement across its digital channels. Zoho SalesIQ is a Chatbots and Conversational AI application deployed as a site-embedded chat and visitor engagement layer, positioned to handle front-line sales inquiries and customer support triage.
The deployment centered on embedding the Zoho SalesIQ chat widget and configuring conversational workflows and automated responses to capture leads and route complex sessions to human agents. Configuration and operational use emphasized visitor tracking, proactive chat outreach, session analytics, and chatbot-driven routing, aligning the Chatbots and Conversational AI capabilities with Qualitest sales and support functions on the corporate website.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Qualitest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Qualitest implemented Microsoft 365 as its Collaboration platform. The deployment is surfaced on the Qualitest website, indicating public alignment of corporate collaboration tooling with external digital presence.
Qualitest deployed Microsoft 365 to centralize core collaboration capabilities, including enterprise email, document management, team chat, video conferencing, and cloud file storage common to Microsoft 365 suites. Configuration emphasis aligned with tenant-level services and identity-backed access, positioning Microsoft 365 to serve as the primary Collaboration layer for workplace productivity and content lifecycle management.
Operational coverage for the Microsoft 365 deployment spans corporate and delivery functions, enabling collaboration workflows across project teams, client-facing staff, and internal support groups. The presence of Microsoft 365 on the company website signals integration with outward-facing communication patterns and the company reference architecture for collaboration services.
Governance for the Microsoft 365 implementation included establishing centralized tenant administration, role-based access controls, and content governance to manage information security and compliance needs. Rollout and administration practices reflect standard Collaboration category patterns for enterprise environments, with policy-driven controls and document management workflows embedded into day to day operations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Qualitest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022, Qualitest implemented Demandbase ABX Cloud on its corporate website to support targeted account engagement and orchestration. Demandbase ABX Cloud is an Account Based Marketing application and it is instrumented on the Qualitest site to surface company-level signals and drive account centric website experiences for marketing and demand generation teams.
The implementation focuses on standard Account Based Marketing capabilities, including account identification, intent signal capture, account level segmentation, and personalized website content and messaging. Demandbase ABX Cloud was configured to operate through site level tagging and client side instrumentation, enabling real time account recognition and campaign orchestration workflows that align with demand generation and ABM campaign execution.
Operational governance sits with Qualitest marketing and demand generation, who manage audience segmentation, campaign rules, and content personalization workflows. The deployment concentrates on website based activation and account orchestration, supporting centralized account profiles and campaign targeting across digital touchpoints where Demandbase ABX Cloud is active.
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Qualitest ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Qualitest PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Qualitest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Qualitest
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Qualitest Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-24 | Qualitest | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2024-11-28 | Qualitest | Evaluated | Avaloq | Avaloq Core | Core Banking | ERP Services and Operations |
| 2024-11-28 | Qualitest | Evaluated | Avaloq | Avaloq Wealth | Asset and Wealth Management | Investment Management |
| 2024-11-28 | Qualitest | Evaluated |
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Digital Banking | ERP Services and Operations |