Lake Forest, 60045, IL,
United States
Quantum Dynamix Technographics
Quantum Dynamix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quantum Dynamix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Quantum Dynamix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Quantum Dynamix has purchased the following applications: Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2016, GoDaddy for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quantum Dynamix is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quantum Dynamix revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quantum Dynamix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quantum Dynamix Tech Stack and Enterprise Applications
Quantum Dynamix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Quantum Dynamix implemented Microsoft 365 to support Collaboration across its professional services firm. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant to centralize email, calendars, document storage and virtual meetings for staff and client interactions.
Microsoft 365 implementation uses core Collaboration capabilities such as Exchange Online, SharePoint Online and Teams to enable document collaboration and client-facing communications. The firm is using Microsoft 365 on their website to surface content and contact workflows. Operational controls are organized around tenant-level account provisioning, directory-based access and role-based configuration to govern content, user access and collaboration workflows across the organization.
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Quantum Dynamix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016 Quantum Dynamix deployed Zendesk Service as its Customer Support platform. The deployment of Zendesk Service in 2016 was implemented on the company website to capture web inquiries and provide a centralized support entry point for its professional services clients in the United States.
The implementation focused on core Customer Support capabilities typical of the category, including ticketing and case management, web based ticket capture via an embedded support interface, a searchable knowledge base for self service, and an agent workspace sized for a 20 person firm. Configuration emphasized simple routing and queueing rules appropriate for a small support organization, with category aligned workflows for case lifecycles, priority handling, and email to ticket conversion.
Operational scope covered client facing and delivery teams within Quantum Dynamix, with the website integration serving as the primary public support channel. Governance practices centered on a centralized ticket queue and role based agent access, enabling consistent handling of customer inquiries through Zendesk Service.
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Quantum Dynamix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Quantum Dynamix provisioned GoDaddy for Application Hosting and Computing Services to host its public website. Quantum Dynamix used GoDaddy on their website as the primary hosting and domain management provider, establishing a web presence that supported the firm’s marketing and client engagement channels. The implementation is tied to the company website for a 20 employee professional services firm and reflects a single-vendor hosting approach.
The GoDaddy deployment was operated through the vendor control panel, delivering standard hosting capabilities such as DNS management, domain registration, web content hosting, SSL certificate provisioning, and administrative access for content updates. Operational responsibility was managed by internal administrators who configured hosting settings and maintained site content via the GoDaddy interface, aligning the Application Hosting and Computing Services with external customer touchpoints. GoDaddy is referenced explicitly as the application provider in source material for the company website.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Quantum Dynamix
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Managing Partner | Manager | Finance | |
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Partner | Manager | Finance | |
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Vice President Operations | VP | Operations | |
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Apps Being Evaluated by Quantum Dynamix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||