Brussels, 1070,
Belgium
R.S.C. Anderlecht Technographics
R.S.C. Anderlecht Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by R.S.C. Anderlecht and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 R.S.C. Anderlecht employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that R.S.C. Anderlecht has purchased the following applications: Microsoft 365 for Collaboration in 2015, Dropbox Business for Enterprise Content Management in 2020, FreshDesk Customer Support for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems R.S.C. Anderlecht is running and its propensity to invest more and deepen its relationship with Microsoft , Dropbox , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing R.S.C. Anderlecht revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for R.S.C. Anderlecht intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
R.S.C. Anderlecht Tech Stack and Enterprise Applications
R.S.C. Anderlecht Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, R.S.C. Anderlecht implemented Microsoft 365 as its Collaboration platform. The club uses Microsoft 365 in a cloud-hosted tenant model surfaced on their public website, supporting central productivity and content delivery for the organization. Deployment covers core administrative and sporting operations, aligning collaboration tooling with marketing, ticketing, coaching, and back office functions.
Microsoft 365 is configured to provide core Collaboration capabilities such as corporate email, document collaboration, shared intranet content, real time communications, and cloud file storage, using tenant level management and identity and access controls to govern access. The implementation emphasizes standard Collaboration workflows including centralized document libraries, team communication channels, and role based access to content, enabling unified content publishing and internal coordination across departments.
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R.S.C. Anderlecht Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, R.S.C. Anderlecht deployed Dropbox Business as its Enterprise Content Management platform. Dropbox Business is used on their website and across the club to centralize media, matchday assets, official documents, and marketing collateral. The implementation leverages common Dropbox Business capabilities such as team folders, shared links, file synchronization, and administrative controls to support content publishing and collaboration. This positions Dropbox Business as the primary Enterprise Content Management application for web content and internal document workflows.
Operational scope covers centralized content workflows for marketing, communications, and matchday operations, serving both web facing content on rsca.be and internal distribution across the organization. Governance is administered through the Dropbox Business admin console, permission controls, shared link policies, and auditing features to manage access, versioning, and content lifecycle consistent with Enterprise Content Management practices. Configuration emphasizes embedding hosted assets on the website while maintaining centralized asset management and controlled publishing workflows.
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R.S.C. Anderlecht CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, R.S.C. Anderlecht deployed FreshDesk Customer Support to add a structured customer service channel on its public website. The FreshDesk Customer Support implementation was provisioned as a cloud SaaS helpdesk connected to the club web property, enabling web widget and contact form ticket capture alongside site hosted self service knowledge access.
Configuration emphasized core Customer Support capabilities including ticketing workflows, agent queues, knowledge base content, email ticket ingestion, and SLA driven routing. Operational coverage concentrated on supporter services and commercial customer service teams, centralizing incoming web tickets into a unified queue with role based agent assignment and escalation workflows. Integrations are explicitly limited to the website for ticket capture, while the FreshDesk Customer Support admin consoles and reporting capabilities were used for governance, user provisioning, and ongoing workflow tuning.
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Marketing Automation | CRM |
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2017 | 2017 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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R.S.C. Anderlecht PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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R.S.C. Anderlecht IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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SD-WAN | IaaS |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at R.S.C. Anderlecht
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by R.S.C. Anderlecht Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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