St Andrews, KY16 9JA,
United Kingdom
R&A Group Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by R&A Group Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 176 R&A Group Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that R&A Group Services has purchased the following applications: ClearCourse Club Systems for Golf Course Management in 2022, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2022, CIVIC Ffora for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems R&A Group Services is running and its propensity to invest more and deepen its relationship with ClearCourse , Kaltura , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing R&A Group Services revenues, which have grown to $27.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for R&A Group Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCourse | Legacy | ClearCourse Club Systems | Golf Course Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, R&A Group Services implemented ClearCourse Club Systems in St Andrews, Scotland to support on-site operations during The Open, aligning the deployment within the Golf Course Management category. The deployment at the Royal & Ancient incorporated additional MerlinTouch tills alongside the ClubV1 EPoS system, and explicitly targeted hospitality and EPoS processes during peak championship activity.
ClearCourse Club Systems was configured to extend point of sale capacity and transaction processing, with ClubV1 EPoS handling high-volume cashier workflows and MerlinTouch tills providing additional front-line payment capture. Configuration emphasis included till provisioning, transaction routing, and cashier session management to sustain continuous hospitality service during event peaks, consistent with typical Golf Course Management point of sale and hospitality modules.
Operational scope focused on on-site hospitality departments and event-day sales points within the championship footprint, with the deployment structured as an augmented hardware and software stack for the duration of the event. The implementation integrated ClubV1 EPoS with additional tills on-site, and operational rollout centered on temporary scale-up of EPoS capacity and staff-facing configuration changes to manage peak demand.
Governance and process adjustments concentrated on event-specific till management and cashier procedures, with configuration and staffing changes to support sustained transaction throughput. The implementation aimed to handle peak event demand and improve transaction processing during the championship, ensuring continued hospitality sales operations at the Home of Golf.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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